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Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

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Insurance
Spot Pet Insurance

Spot Pet InsuranceReviews of spotpet.com

4.611,960 reviews
Insurance
100 Biscayne Blvd, Suite 400, Miami, Florida

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Spot Pet Insurance4.6

Reviews11,960 About Contact

Overall score

4.6 out of 5

Excellent

Average of 11,960 reviews

Distribution

5★85%
4★6%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 905-1595
spotpet.com
100 Biscayne Blvd, Suite 400Miami, FL 33132

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About Spot Pet Insurance

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.

Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: spotpet.com
Website: spotpet.com
Category: Insurance
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

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Joshua D.
Apr 30, 2025
Easy to process claims
Great coverage
Response from Spot Pet InsuranceMay 2, 2025
Hi Joshua, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
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Janet H.
Apr 30, 2025
Great service
Great service. Easy to submit claims Never had pet insurance before. I am 100% satisfied with Spot.
Response from Spot Pet InsuranceMay 2, 2025
Thank you for your wonderful review, Janet! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
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Erin F.
Apr 30, 2025
Ease of use
Ease of use! Response time. Thank you. I can take my German Shepard to the vet any time and be more focused on her, the care and not the bill.
Response from Spot Pet InsuranceMay 2, 2025
We love hearing this, thank you for sharing, Erin! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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Monica N.
Apr 30, 2025
Having SPOT PET INSURANCE for my two…family loved ones Peanut and Pepper.
Having SPOT PET INSURANCE for my two dogs Peanut and Pepper, I could not ask for anything more from so wonderful and helpful staff always ready to answer questions and helping me understand the process with a helpful attitude means much to me. I appreciate SPOT PET INSURANCE for all my family loved ones needs (Peanut and Pepper). Thank you Monica
Response from Spot Pet InsuranceMay 2, 2025
Thank you for your wonderful review, Monica! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
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Kathy A.
Apr 30, 2025
Fast response to claims
Fast response to claims, great explanation of benefit.
Response from Spot Pet InsuranceMay 2, 2025
Hi Kathy, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
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Steven S.
Apr 30, 2025
I have insured my Boxer Mix with Spot…
I have insured my Boxer Mix with Spot for several years. They cover both routine and accidents with my policy. Reimbursement is prompt and reasonable. My dog recently had a knee injury requiring surgery. I couldn't be more satisfied.
Response from Spot Pet InsuranceMay 2, 2025
Hi Steven, We’re so glad you had a positive experience and got your dog the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
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karla P.
Apr 30, 2025
Thank you for being so prompt with the…
Thank you for being so prompt with the claims. I haven’t had a bad experience yet.
Response from Spot Pet InsuranceMay 2, 2025
We love hearing this, thank you for sharing, Karla! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Report
Susan
Apr 29, 2025
Revised review: We do recommend Spot (for now)
Spot pet insurance has taken over 2 months to reimburse for a neuter surgery. We have had countless interactions with outsourced customer service at Spot and no check has been received. We gave bank info to deposit in our account but they could not, for some reason, deposit so supposedly they sent a check: interesting they can take the money out monthly but cannot deposit! The website said successful bank info was entered. So they said they sent a check. We did not receive for a month so called and they cannot try to re deposit, they “have to mail it”. Still have not received. I wanted to believe they were a good company because of all the good reviews but our experience has been terrible. We will be finding a new company to insure our very healthy fur baby. Revised review: after working with very helpful people at Spot we finally received the check this Saturday. Hallelujah!! We will stay with spot hoping the next reimbursement goes better. I Confirmed we are on direct deposit. So I changed my review to 5 stars because they reached out and went above and beyond to help us get our check.
Response from Spot Pet InsuranceApr 29, 2025
Hi Susan, we are so sorry to hear this has been your experience and we want to help you out ASAP. We sent your info over to our customer service team and you should have someone reach out to you shortly.
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