Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Excellent
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Excellent
11,960 approved reviews, newest moderated first
Corbin
Seamless app, easy to work with, they actually pay claims.
Response from Spot Pet InsuranceAug 24, 2026
Hi there, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support ~ The Spot Family 🐾
Veronique C.
submitting my clasim and getting reimbursed was easy peasy.
Response from Spot Pet InsuranceAug 24, 2026
We love hearing this, thank you for sharing, Veronique! Wishing you and your fur family good health. ~The Spot Family
Andi and Rosie R.
Easy to use! Instructions are easy, people always available to help
Response from Spot Pet InsuranceAug 24, 2026
Hi Andi and Rosie, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family 🐾
Michele M.
Fast and easy to navigate app with good communication when needed
Response from Spot Pet InsuranceAug 24, 2026
Hi Michele, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family. 🐾 🧡 🐾
Emma T.
So helpful and kind in a moment when I really needed that. Thank you ❤️
Response from Spot Pet InsuranceAug 24, 2026
Hi Emma, thank you for your review! We're glad we could be there to support you when it mattered most ~ The Spot Family ❤️
Keith B.
First time with a claim, had a check in the mail in 3 days, how it’s supposed to work, thank you!
Response from Spot Pet InsuranceAug 24, 2026
Thanks for choosing Spot to protect your furry family! 🐾
Marcia D.
The length of time Spot takes to process a claim, and for the pet owner to be notified of the decision and receive payment is horrible. It takes weeks for them to process. I also noticed they request the complete medical record for the pet, from the same vet with each claim. That’s unnecessary and a waste of time.
Response from Spot Pet InsuranceAug 24, 2026
Hi Marcia, We sincerely apologize, we strive to process all claims as quickly as we can. We do our best to be transparent regarding our need for medical records. All claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records. You can contact us at 1-800-905-1595 or email us at [email protected] for updates or questions.
Nickie K.
Spot did an amazing job quickly refunding a large vet bill when my dog had to go to the ER. It is already a scary situation when you have a sick dog, but it was so nice how easily and quickly SPOT handled the whole process. Thank you SPOT Pet Insurance:)
Response from Spot Pet InsuranceAug 24, 2026
Thank you so much for your wonderful review, Nickie! We are glad to hear your pup is doing better, and are grateful we could be there to support you when it mattered most. ~ The Spot Family