Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
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11,960 approved reviews, newest moderated first
Sandra L.
They did not cover expenses I thought they would.
Response from Spot Pet InsuranceDec 8, 2025
Hi Sandra, we are sorry to hear you are not happy with your coverage and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Karen C.
I pay out way more than I ever use. I wish they had prescription drug coverage and pay for more vaccines.
Response from Spot Pet InsuranceDec 8, 2025
Hi Karen, we are sorry to hear you are not happy with your coverage and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Irma D.
Talking with the staff was very pleasant but I’m still waiting on the results of the information I sent in
Response from Spot Pet InsuranceDec 8, 2025
Hi Irma. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Michele L.
I was hesitating giving 4 stars, but as I'm a newer customer, I wanted to be fair. I submitted a claim over a week ago, and I just checked the status of my claim and it still says submitted. It hasn't even been queued for review yet. I've had insurance with two different companies with previous pets, and the longest I ever waited for a claim to be processed was 5 days, but they were usually completed in 1-3 days, and that was a few years ago when you'd expect things to move slower. If they need additional information then that will add on even more time. I'm glad I am only satisfying my deductible and not wait for reimbursement. I chose Spot because I'd been told and had read they have fast processing times. When I submitted 8 days ago and it's not even in the queue yet, I wouldn't call that fast. It still has not be queued, assigned, or reviewed. I only wonder how many more days it will be. The first claim I submitted was wellness, and that took 9 days, but I figured that it was my first claim and the rest would probably be faster. Well, it's day 8 and it's still just sitting there in a virtual pile...LOL
Response from Spot Pet InsuranceDec 8, 2025
Hi Michele, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. We are always looking to improve and will take your comments into consideration.🐾
Joe C.
Covers SO LITTLE of the cost of every visit
Response from Spot Pet InsuranceDec 8, 2025
Hi Joe, we are sorry to hear you are not happy with your coverage and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
William R.
Great service so happy I chose to do business with spot. My dog is healthy and happy too.!!!!
Response from Spot Pet InsuranceDec 8, 2025
We’re delighted to hear about your positive experience with our pet insurance, William! Thanks for choosing Spot to protect your furry family.🐾
Flossie J.
Easy to submit claims and quick response
Response from Spot Pet InsuranceDec 8, 2025
Hi Flossie, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Rebecca H.
Easy to use app and quick to be reimbursed
Response from Spot Pet InsuranceDec 8, 2025
Hi Rebecca, We’re so glad you had a positive experience! Wishing you and your fur family good health.