Spot Pet InsuranceReviews of spotpet.com

Easy and quick claims process!

Fast and efficient email and response to my submission.

Very easy to use and timely reimbursements

Very easy to submit claims. Health issues with pets can be an emotional experience. It is great to know that SPOT makes it easy on submitting claims.

I think you are doing very good we are very happy with your work and your return of the funds being very good time. I would not think of checking around. Diane Adamczak

I think the price is a little high. If your dog is young like mine and only sees the vet maybe twice a year for shots then I'm spending a lot of money each month. I do understand if something happens that could cost a lot then I'm covered. But the odds are in your favor for that. I will have to decide if I stay or go.

Quick response and settlement with no hassles.

Extremely poor experience. Have had issues with more than 3 claims now (I’ve been a customer for over a year). First issue they didn’t receive my dogs medical records from my vet within a certain window so they rejected the claim and ignored me when I sent in the records after the fact. Then they decided to stop covering a treatment for his cancer which they had been covering for almost a year because they found a co-occurring symptom (on bloodwork) and decided it meant the illness was a preexisting condition. Most recently they denied a claim for an ear infection because he had an ear infection in the 2 week period of the policy (this was more than a year ago), saying that the two infections are related when the cytology results show the infection is actually different. They also tried to say that these infections were caused by allergies when there’s no evidence to suggest that. It’s clear that they’re just making up reasons at this point to not cover illnesses that are coverable. I really wish I would’ve gone with another company.