Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Taylor S.
Mar 20, 2026
Avoid at all costs
Avoid at all costs. They will not pay. Spot was happy to take my money, but when I filed my first legitimate claim, they denied it based on a flimsy "pre-existing condition" excuse. Even after I provided a signed letter from my vet proving the condition was new and not pre-existing, they refused to help. Their business model seems to be collecting premiums and denying claims. Do not trust them with your pet's health.
Response from Spot Pet InsuranceMar 20, 2026
Hi Taylor. We understand your frustration for any disappointment with your recent claims experience. We strive to be as transparent as possible with what is covered in each plan. For further assistance, please call our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
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Linda P.
Mar 20, 2026
They covered what i wanted them too
They covered what i wanted them too
Response from Spot Pet InsuranceMar 24, 2026
Hi Linda, we’re so glad you had a positive experience! Wishing you and your fur family good health.
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Pilgrims
Mar 20, 2026
Spot Insurance
It was easy to make a claim.
Response from Spot Pet InsuranceMar 24, 2026
Hi there, hank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
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Lawrence S.
Mar 20, 2026
The ease of submitting a claim
The ease of submitting a claim
Response from Spot Pet InsuranceMar 24, 2026
Hi Lawrence, we’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
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Linda P.
Mar 19, 2026
I submitted my vet bills and as soon as…
I submitted my vet bills and as soon as we met the deductible, I was efficiently sent my check. I feel I will be able to take care of my 4 yr old Maltese. Thank you so much..
Response from Spot Pet InsuranceMar 24, 2026
We love hearing this, thank you for sharing, Linda! Wishing you and your fur family good health.
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Nic
Mar 19, 2026
The process was so simple
The process was so simple, so quick, and so informative. Really appreciate how easy everything was.
Response from Spot Pet InsuranceMar 24, 2026
Hi Nic! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
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Robin R.
Mar 19, 2026
Easy claim filed
Easy claim filled Communication very. Easy Great customer service
Response from Spot Pet InsuranceMar 24, 2026
Hi Robin, we’re so glad you had a positive experience! Wishing you and your fur family good health.
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Sara C.
Mar 19, 2026
Refund, was fast to process and get it.
Took long to time to decide get a pet insurance and, I'm very happy with the services they offer, my experience when I submitted my claims, was fast and get my refund in few days.
Response from Spot Pet InsuranceMar 24, 2026
We love hearing this, thank you for sharing, Sara! Wishing you and your fur family good health.
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