Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
SN
Prices seem to be good. Quick approval of claims. I don’t like to give out my checking number so I get a check. I wish receiving the check was quicker.
Response from Spot Pet InsuranceMay 27, 2026
We appreciate your feedback on our pricing and claims process. We understand your preference for checks and are always looking for ways to improve delivery times.
Courtney L.
Spot is a fabulous insurance to have for your pet. I have had two situations with my pet since having Spot,one was a preventative visit and one was an accident/ illness visit. They covered both. It is an extreme help to have them in your corner when an unexpected frightening situation happens with your fur baby. I highly recommend!!
Response from Spot Pet InsuranceMay 27, 2026
Hi Courtney, we are so happy to hear we could be there for you and your furry family member during those unexpected moments. Thank you for sharing your positive experience!
Ashley B.
When we had an emergency and had to make the first claim I have ever made i had to call. The service provider on the phone was so helpful and calm I was so thankful I had this service. Currently our pup is recovering from a major surgery. My claim is queued and I am thankful for the day she is all cleared.
Response from Spot Pet InsuranceMay 27, 2026
Hi Ashley, we're so glad our team could provide support during such a difficult time. We wish your pup a speedy recovery and are here for you.
Deborah S.
They have a very user friendly website and pay their claims promptly
Response from Spot Pet InsuranceMay 27, 2026
Hi Deborah, we're glad our website and prompt claims payment met your expectations!
Pauline B.
Submitted claim and it was settled and refunded in a matter of a few days. Prompt service! Also very helpful answering questions.
Response from Spot Pet InsuranceMay 22, 2026
Hi Pauline, we are so pleased to hear about your positive experience with our prompt service and helpful team. Thank you for your kind words!
SpotSucks
Spot this company seriously monitors people's reviews and will take down most negative ones but also leave enough to make them look realistic. In my opinion, this is one way that they intimidate you and they have tried to do this on trustpilot. To have my reviews removed. Spot has committed insurance fraud and all staff I've contacted as blown me off for weeks if not months. If Spot replies to this comment, then it will be proof positive they only care about saving face and don't give a darn about me and my pet. Also, every single time there is a bad review, someone posts a 5-star review pretty much an hour after Spot replies. I believe they are paying for positive reviews bc the timing reveals a pattern AND bc Spot clearly does shady things to preserve a rapidly deteriorating reputation. Cesar Milan will not save you and it looks like he revoked his support of your company anyway. Creepy bunch.
Response from Spot Pet InsuranceMay 28, 2026
Hi there. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. We’d like the chance to clarify anything you may be frustrated about and encourage you to call our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).
Delores K.
You went thru my dogs records and bills and promptly paid the claim. Thank you!
Response from Spot Pet InsuranceMay 22, 2026
Hi Delores, we're happy to hear we could promptly assist with your dog's claim. Thank you!
Mary K.
Quick and easy reimbursements! App so easy to use!
Response from Spot Pet InsuranceMay 22, 2026
Hi Mary, we’re so glad you had a positive experience! Wishing you and your fur family good health.