Josette D.
Ease of use
Ease of use, clear communication
Response from Spot Pet InsuranceJun 1, 2026
We love hearing this, thank you for sharing, Josette! Wishing you and your fur family good health.

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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11,960 approved reviews, newest moderated first
Josette D.
Ease of use, clear communication
Response from Spot Pet InsuranceJun 1, 2026
We love hearing this, thank you for sharing, Josette! Wishing you and your fur family good health.
Bill M.
The monthly cost of your coverage is very expensive compared to the benefits. We're paying $55 per month for coverage that will reimburse only $70 for an annual wellness visit and rabies shot. Somebody's making a lot of money. But it's not your policy holders.
Response from Spot Pet InsuranceJun 1, 2026
Hi Bill, we appreciate you sharing your concerns regarding the cost of coverage versus the benefits received. We understand your frustration with the reimbursement amount for routine care. Please reach out to us if you have any questions.
M R.
Very easy to send in reimbursements. Prompt reply and reimbursement of covered services.
Response from Spot Pet InsuranceJun 1, 2026
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions.
Lindsey W.
This is my first time filing a claim and it actually went better than expected. My dog had some tooth pain and they covered it seamlessly.
Response from Spot Pet InsuranceJun 1, 2026
Hi Lindsey, we're so glad your first claim experience was positive and that we could help your dog with their tooth pain.
Leighla
I don’t recommend this pet insurance. They have no coverage. They reimburse only some part of the vaccines like rabies, bortadella $25/each. I’m paying $95month since 2023 and when my pup had an issue. They said they won’t cover any Tx unless I paid the deductible $5k. And the cost of tx is $900. I canceled it right away. And the lady trying to talk me out of it and said if you cancel you will spend the whole amount of her tx which is I’m doing for 3years already. This is absolutely scam. I spend $3400 for nothing for 3years paying $95/month. Don’t make the same mistake.
Response from Spot Pet InsuranceJun 4, 2026
Hi Leighla, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team.
Erin H.
The website was understandable and easy to use to file a claim. The Spot team answered all of our questions with out much of a delay. This was the first time our kitty went to the emergency vet, and we’re glad we had Spot insurance.
Response from Spot Pet InsuranceJun 1, 2026
Hi Erin, we're so glad we could provide support during your kitty's emergency vet visit. Thank you for sharing your positive feedback about our website and team!
customer
“I have had Spot Pet Insurance for almost two years, and this was my first time using it. My dog became very sick and was diagnosed with pancreatitis. The reimbursement process was fast, easy, and hassle-free. I was very pleased with the experience.”
Response from Spot Pet InsuranceJun 1, 2026
We're so glad to hear the reimbursement process was fast and easy during a difficult time for your dog. We appreciate your kind words!
Vicki P.
I’ve been with this insurance company for a year now when I got my puppy back in April 2025. I’m very pleased with the reimbursement of the claims that I have submitted.
Response from Spot Pet InsuranceJun 1, 2026
Hi Vicki, we are so pleased to hear you're happy with our service and the reimbursement process for your puppy's claims! Thank you for your kind words.