Sportsman's GuideReviews of sportsmansguide.com

I have had nothing but great experiences with SG. Sometimes the selections take a while to replenish, but overall I love the experience of buying firearms from them. I do wish they would hurry up and get the Sig P320 X-Five Legion back in stock - its been a long time.

Sleaziest Company out there. Placed an order a year and a half ago for something that was backordered for following month. Prices were going up so they kept delaying backorder repeatedly. Order finally came in a year and a half later and they asked me to update my credit card (it had been so long I replaced my card) so i went ahead and updated it as requested. A month later no word. Went online and found they canceled my order and sold it to someone else for more money. When I called and asked them to honor their order they refused and kept passing the buck by sending me from one person to the next over the course of an hour long phone call. I will never buy anything from this company and advise you to do the same.

Placed an order for ammo back in July 2020. Order was suppose to arrive in August of 2020. SMG just kept pushing the delivery date out. Guess they never had any intensions of fulfilling this order as it is now Feb 2022 and they just cancelled the order without notice. I've been maintaining my membership with these clowns so they would not have a reason to cancel the order. Complete waste of time and money. DO NOT ORDER FROM THIS COMPANY! Save yourself the headache!

I placed an order for ammo in August 2020. Delivery has been pushed back multiple times and each time I followed the steps provided to keep my order active. And then yesterday, February 14, 2022, they sent me a email stating they are canceling my order due to ammo shortage. Today, February 15th, I visited the site to find the ammo I ordered back in stock at higher price. I have called customer service and they refused to honor their commitment. I will be making a complaint to the Better Business Bureau and encouraging every one else to do the same and to boycott the company!!

Company was selling ammo I verified it said it was in stock when I ordered. A month passed and got a notification it was backordered. I continued to wait on the backorder as I was getting a good price. 2 years of waiting on the backorder they told be they cancelled it. I did not request this and want the item I ordered at the price I ordered it at. Horrible company, I will never recommend them to anyone and actively steer people clear.

Absolute garbage customer service and business practices. I ordered an item through them (as a 3rd party seller) on Amazon and it was lost in transit. I contacted them and they said they would issue a refund and I would see it in my account in 2-3 days. After 7 days I still had not received my refund so I contacted them again and they told me they had issued a refund and if I didnt receive it I would have to contact Amazon as it is no longer their problem. I called Amazon customer service and was told that there was no record of the sportmans guide ever issuing a refund for my order. I eventually had to file a claim with Amazon to get my money back.

I’d give them -5 I pre-ordered ammo in July of 2020. I ordered 3 different items to arrive at 3 different times to spread out the payments. They did not ship them out as initially promised. I was ok and waited. Then when the prices went up they started canceling my orders. They could sell it for more than my pre-order price. They reinstated my order once and told me I had to respond to emails to keep my orders. I would search my email to make sure I didn’t miss their email and they cancelled my orders again. No notice and have ignored my email to them. Do not sign up for their club membership or order from them. They will dump you if prices go up and they can make more off someone else.

In the last year, I've bought close to 10 guns from them and have been very please with every purchase. The shipping to my FFL holder is fast and never had an issue. I also buy a lot of other items from them. Last week, I ordered a gun case to carry weapons to the range. When it came in, the box looked as though it traveled thru a war zone. Three of the six latches were broken on the case. I called customer service (on a Sunday...which was nice) and within a few minutes, the lady said a replacement would be on the way soon and to leave the busted up one out front of the house and FedEx would be by to pick it up. I didn't even have to print out a shipping label or anything. It was a great customer service experience. My only complaint is they use FedEx instead of UPS. UPS is so much better than FedEx in my opinion. I don't understand why there are so many negative reviews on this company.