STEVEN
Ammo shipping issues...
I made my review based on the quality of service of the people shipping your products out to your customers. I ordered 500 rounds of ammo thinking that it would be shipped in the original box from the manufacturer, most manufacturer's of ammo are shipped in cases of 500 rounds. What I received was a box of 25 loose boxes of 500 rounds in a shipping box found somewhere in your warehouse. Again I'm lucky that any of the ammo arrived at all. This is not the first time that this has happened but it's the first time I have complained about your shipping department. I was only shorted 9 rounds out of 500, but the way that they were prepared for transport was appalling . I have been in the shipping and receiving department for Home Depot for 20 years and I have never seen such disregard for product as I saw in that box.... 0.jpg is a picture of what I received when I first opened the rattening box.... 1.jpg is what I salvaged out of that box after ordering reloading boxes from another sporting goods company.
Response from Sportsman's GuideOct 22, 2026
We are really sorry to hear about your experience. We understand how disappointing and frustrating it is to receive ammunition packed as loose boxes in an oversized shipping box, especially when it resulted in missing rounds. Providing high-quality gear and secure, reliable shipping is very important to us, and we apologize for falling short. We would like to help resolve this and review options with you to make things right. Please email us at [email protected] with your order number, and include "Attn: The Customer Review Team" in the subject line so we can look into this for you right away. Customer Review Team