SportingSmilesReviews of sportingsmiles.com

This company only guarantees their product for 30 days no exceptions! So they are saying that their product is only good for 30 days. I have had my product for a little over than a year it started to flake off like wax. I wrote the company to ask them for assistance and their response was they only warranty their product for 30 days. For the cost of this product, 30 days is not worth it and you are chancing that the lifespan of the product will last long enough but as I've seen it must be cheaply made or else it would last a lot longer. The ones I've had from the dentist have lasted me over a decade and were about three times the cost but if you look at the lifespan of them, they well surpasses 3xs the amount of time of Sporting Smiles. They have horrible customer service and they don't seem to care about you other than the 30 days.

Extremely slow service! I ordered my impression kit and was charged for my retainer on June 28. I did not receive my retainer until Aug 10. Six weeks?!!! They tried to blame it on the mail, but shipping only took 4 days. They were slow to respond to my impression photos and questions, and once they had everything they needed to make the retainers, it still took another 2 weeks for them to make the retainer. This lengthy process should be listed on their web site. If I had known it was going to take that long, I would have gone elsewhere. Also, they should not be charging me for the retainer until they send it out. I paid 6 weeks in advance --I was beginning to think this product was a scam. Will not use them again.

I sent my impressions in years ago and the retainers fit snug/the way they should..just reordered twice for loose fitting retainers and they still are putting my teeth out of alignment. Hope I can help someone save time and money by not going through this company

BEWARE OF FAKE POSITIVE REVIEWS !! I bought this product only for them to tell me my impression isn't right over and over. I needed more putty but now they want me to pay extra for it or get a partial refund. SCAM

Though the Essex trays they send you look the same as the ones you get from your dental office, they definitely do not hold up over time! Both sets of trays I got from my dental office lasted for years and are still usable. The two sets I got from this company are both trash after one year. If you have any sort of problem that requires you to contact customer service, you'll be greatly disappointed! They don't care and don't even bother to apologize!

Sporting Smiles sent me a impression kit and I followed the instructions given. I sent it back to them and I received an email that my impression wasn't going to work and I had to pay $15 in order for them to send me out another kit which I did. I received a busted up and torn impression kit box. It was so bad that you could literally see inside of it. The mold or putty that was used for the impression was defective and harden almost instantly after mixing it. I paid a total of $105 and I asked for a refund of $90 because of the initial kit that was sent to me. I even went as far as calling this company and I tried to get this resolved. I was told that they would get back to me but after waiting a whole week for a call back I realized that they were not trying to resolve this issue. They do not want to give me my money back. This company is horrible and if you have a problem they will try to keep your money. BEWARE of Sporting Smiles.

Very difficult to get a proper mold with the material and the instructions they send. Everything will be your fault. I currently have a credit card dispute now. MOLD material is wet sticky does not work. MAKES A Bad impression. I need my money back. Just go to the dentist and get it done.