SportingSmilesReviews of sportingsmiles.com

Deffinetely a scam. Spent over 250€ for a custom mouthguard and retainers, they send me retainers with the wrong teethimpression and mouthguard that Cuts into my gum and is not Customized. Then they refused to refund me and ingored my attempts to clear the problem with Paypal customer Service. Please dont be as stupid as me and warte your money

Received my impression kit. Took impressions of uppers and lowers and sent them photos as suggested. Re did the lowers as per instructions. Received final go-ahead based on photos returned. Then 5 days later got an email from them they couldn't use the impressions despite having oked them. They said they'd send me one more kit on request, but if this didn't work out, there would be no more kits mailed out. So much for their "satisfaction guaranty". These people are scamsters. About to just write off what I paid them and the time and aggravation to just go to the dentist.

Sent me the wrong item twice. First was someone else's retainer. This time, I received an impression kit instead of my upper retainer (impression kit was already done). The email clearly shows a top retainer was to be delivered. That was 3 weeks ago. I have emailed their customer service multiple times, no response even though their website says 24-48 hours for email response. I have called their customer service line multiple times and no one is answering and their mailbox is full so I cannot leave a voicemail. I am going to be the better business bureau at this point.

I tried to get an impression so many times and it kept getting rejecting. It's $10 extra for every impression kit. I tried so many times, and I just ended up asking for a refund and there is a $20~30 charge to get a refund. You also have to return all the used impression kits and rejected molds to them before they start processing the refund. I don't recommend sporting smiles.

I have had my old retainers for over a decade, so I was looking forward to a new set. I went through 8 combined molds to get 2 different sets of retainers, with none of them fitting properly. I am beyond disappointed and furious. The last set didn't even sit on my teeth properly, and I made sure to follow all of the instructions and videos as best as I could. I wore the better fitting set overnight. In the morning, my teeth were still sore and my old retainer (which again, I've worn for a decade) did not fit properly. I don't know what they did, but they did not deliver. And now I'm being charged $20 for what was advertised as "100% satisfaction guaranteed" (the fee is in the fine print). This process took 4 months, wasted several days of back-and-forth, making multiple molds after wearing my retainer, and now $20. If you have had and have worn a retainer, save yourself and don't use them.

Did not pay after review work. They are big cheats. I will post 1 star every day if you don't pay me.

Customer service is the absolute worst. They messed up my retainer twice and are making ME pay for the replacement tray. Unreal Update: These are some of the most dishonest people I’ve ever dealt with. It took months to get warranty coverage applied and it was only applied after I left negative feedback regarding their treatment of my issue. They sent the wrong size retainer (children’s) and blamed me for user error. After months of back and forth they finally sent the new kit but when I returned them they told me it was outside the 90 day warranty. Criminally misleading, avoid at all costs

The bleach trays arrived without scalloping, which led to gum irritation when used. I contacted the warranty department, but the response didn’t address the concern, and the company would not offer a return or replacement. The whitening product also foamed in the trays instead of functioning like a gel. Overall, the product and support did not meet my expectations.