SportingSmilesReviews of sportingsmiles.com

Good customer service. Easy web site.

I made mistakes on my first batch and they were able to provide me extras. It took time but it was still alright. My retainers fit alright, it just took some time to get used to it again

I've ordered twice now from SportingSmiles and I've had no problems. I actually prefer their PLUS retainers to the one I received from my ortho because it's thicker and less likely to crack/break. I sent them my molds from my ortho and they sent me the retainers; it does take a few weeks to process. The only issue I had with the retainers is that I wish the top are contoured to the shape of my teeth like invisalign rather than just straight across, but that's more of a preference as it does not impact the functionality.

Repeat customer!

All and all I had a positive experience, and I do recommend Sporting Smiles. First of all, do not be put off with other reviews about making molds. It is not that difficult. They give complete easy to follow instructions, all you have to do is follow them. I got my tops approved on my first try. The bottoms I had to redo once but that was my fault, I didn’t follow instructions closely enough. They re explained in a follow up email, I listened to their instructions, they were approved. Nothing to it. I sent in my approved molds in the end of November. I choose not to pay the additional fee of I believe $35.00 to rush the order. I received my retainers at the end of December. When they arrived the tops were perfect, the bottoms were too loose. I emailed them immediately. A couple days later I received a reply requesting photos of the loose retainers. I sent them that day. A few days later I received a reply email. They offered to re make the bottoms tighter, no need for new molds. I didn’t have to do anything but wait. I received my new bottoms Jan 29th. They fit perfectly. My total order was for two sets of Essex Plus retainers (top and bottoms) two sets of cleaning trays. I had a coupon to receive the cleaning trays free, which I did. My order total was $230.00. My orthodontist charges $500.00 for one set of retainers. These retainers were the exact same quality as I received from my orthodontist. You can not beat Sporting Smiles prices and deals. You do however have to have time to wait. It took two months to receive my correct order. That was fine for me, I had a pair of perfectly good retainers, I was just ordering backups. I strongly suggest everyone does that. Don’t wait until you need them, order in advance you will be happy with this company.