Splashtop is a leading software solution offering remote access, support, and autonomous endpoint management tailored for both individual and business needs. From small businesses to mid-sized enterprises and large global corporations, organizations rely on Splashtop for its simplicity and superior functionality. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia.Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security.Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities.Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.
Splashtop (splashtop.com) has 387 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingInternet & Software · El Monte, California
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387 approved reviews, newest moderated first
Kevin H.
useless when you need it, wants you to authorise you computer with email 2fa which makes it useless crap if your off site which is the exact point of remote desktop software. GG on making me go with a solution ( not yours) that wont leave me hanging when i need it
Karma
I switched from Teamviewer to Splashtop 2 years ago and I can say that it turned into absolute garbage. Lately, most of the time, connections to the remote computers cannot be established, even when there is Tailscale tunnel available. Contacting the tech support will get you absolutely nowhere, since they just ask for a bunch of debugging information and then provide no solution whatsoever. On top of that, the product hasn't been updated in the last 2 years at all. I ended up switching to RustDesk and extremely happy.
Response from SplashtopJun 29, 2026
Hello Karma, We're sorry to hear that our product has not met your expectations and we deeply apologize for any inconvenience this has caused you. We strive to create a product that is both reliable and efficient and it seems we have fallen short in that regard. Your feedback is invaluable to us and will help us improve our product and support team to better assist you. Should you still need assistance, please reach out to our support team using the link below. Again, we sincerely apologize and we hope you'll continue to be part of our Splashtop Community. https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
Dimitri P.
parfait pour se connecter sur son pc
Response from SplashtopJun 23, 2026
Bonjour Dimitri, Merci d'avoir partagé votre expérience. Nous avons conçu notre plateforme pour rendre l'accès à votre ordinateur fluide et simple. Savoir que le logiciel répond parfaitement à vos besoins est précisément l'objectif de notre équipe de développement. Nous continuons à privilégier une connexion stable et rapide afin de garantir la fiabilité de votre expérience de bureau à distance. Nous vous remercions d'avoir choisi Splashtop.
Eric H.
Excellent system to clarify errors we may have in our accounting!
Paul H.
Far better value for money with the competitiors.
Larry
Splashtop allowed me to provide “tech support” to my parents who lived in a different state at the time.
Response from SplashtopJun 23, 2026
Hello Larry, We're glad to hear that Splashtop has been a great solution to assisting your parents remotely. We understand the importance of a reliable and consistent connection when bridging the distance between family members who need a helping hand with their technology. Our goal is to make remote access simple enough that you can resolve issues quickly without causing additional frustration for your parents. We appreciate you sharing your experience. Thank you for choosing Splashtop.
AC P.
Had a subscription for couple of years. We have cancled the subscription and yet, SplashTop is keeping attempting to charge my credit card multiple times, every time different amount so I can not block them.
Response from SplashtopApr 27, 2026
Hello AC Pros, We apologize for any frustration we have caused. Please reach out to our support team with the link below to submit a support ticket so that one of our agents may investigate why these attempts are occurring after your cancellation and ensure the matter is resolved promptly. https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
F B.
Beware of Splashtop personal. It is purely a bait and switch play. Even though they charge you for it, almost every feature or setting beyond the very most basic settings requires an upgrade to the expensive business edition.