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Roy totally looked out for me
Roy totally looked out for me, as I was getting a continuous error message every time I attempted to verify my account (which, in retrospect was probably entirely my fault bc I was trying to use my cashapp account & didn't realize Splash Coins doesn't accept prepaid accounts). Regardless, at the time, I didn't know this. I had contacted customer support earlier in the day and was just advised to clear my browsing data, try a different device, try different browser, etc. So after doing all those things, and still having no luck, this evening right when I was about to give up and move on, I decided to give it one last shot with customer support. And I'm glad I did! I was connected with Roy and he was extremely kind and patient with me and did everything he could to make sure that my account was verified before our chat was over! He pushed it through quickly and totally turned my frustrating experience into a joyous one! If it wasn't for roy, I would have given up and moved on to another site. And grateful for all of Roy's help and for finding a way to make sure that I had a positive experience, no matter what. I told him he had good karma coming his way 😁 Thank you again Roy! You went above & beyond any expectations i could have had!
Response from Splash CoinsNov 19, 2025
Hey there, You really blew us away with your incredibly kind comment! Thank you for sharing your positive Splash Coins experience with the world 🙌 Roy is going to be over the moon when he reads this. As beautifully put by you, turning your potentially frustrating situation into a joyous one is exactly the kind of impact our Player Support Team aims to make every single day. Wishing you many more winning moments, The Splash Coins Team




