Spirit Shop Reviews | Read Customer Reviews of spiritshop.com

Spirit Shop Reviews | Read Customer Reviews of spiritshop.com

Spirit Shop reviews

310 approved reviews, newest moderated first

Darren
Jan 1, 2025
Haven’t received since last month
I have emailed spiritshop because i ordered a hoodie from here with a gift card and it made a transaction, but no confirmation nor order receipt I am very concerned because me and my family tried to contact spirit shop and I guess they never responded back so since 12/19 I have not received my hoodie but it took money out the card
Response from Spirit ShopJan 9, 2025
Please be aware when using a Visa or MC gift card, it's essential that you register a billing address when you activate the card. Our payment processor has fraud protections in place that verify billing addresses and if none is registered to the card, the card is declined. Decline amounts may show as pending on the card for a few days, but then will disappear.
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Jessica H.
Dec 10, 2024
The site wouldn't let my purchase go…
The site wouldn't let my purchase go through and then charged me but everything is left in the cart. No confirmation no receipt. I sent an email and depending on the response I may change my rating.
Response from Spirit ShopDec 10, 2024
Hi Jessica, We're sorry you had a challenging experience placing an order. Unfortunately when a card is declined, we can't force an order through. Pending amounts for declined transactions disappear in a few days.
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Erin A.
Dec 10, 2024
Terrible quality blankets
I have ordered many times from Spirit Shop and I've always been satisfied until this order. I ordered a blanket and what arrived was a piece of printed on felt. I had ordered 3 blankets two years ago and they were very nice. The quality of the new "blanket" is so inferior it cannot even be considered a blanket. I contacted The Spirit Shop and they are unwilling to fix this. It is unfortunate, but I cannot shop or refer others to a company that does not care about their repeat customers or quality of their products.
Response from Spirit ShopDec 10, 2024
We're sorry you weren't happy with the arctic fleece blanket you purchased. It's a very popular style, but we have others to choose from as well. Since it's been custom printed, it may not be returned, but if you contact our customer service team, we'll be happy to help you with a discount for another style blanket. Please contact [email protected] for assistance.
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Claire N.
Nov 30, 2024
Will definitely order again
Each item came as advertised on the site. They arrived earlier than expected. Great quality!
Response from Spirit ShopDec 3, 2024
Thank you for taking the time to leave a review! We appreciate your business!
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Elizabeth M.
Nov 29, 2024
The quality of the product
The quality of the product, the prompt delivery and the price was great!
Response from Spirit ShopDec 3, 2024
We're delighted to hear you're happy with your order! Thank you for sharing your experience.
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Katie P.
Nov 28, 2024
Great quality clothing
Great quality clothing
Response from Spirit ShopDec 3, 2024
Thank you for the 5-star review and for shopping with Spirit Shop!
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customer for father's D.
Nov 26, 2024
Order issue fixed promptly
When order was received there was issue with graphic, I reached out to company and they promptly fixed and just received new item today.
Response from Spirit ShopNov 26, 2024
Thank you so much for taking the time to leave a review. We're happy to have been of help!
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Leigh K.
Nov 25, 2024
arrived as ordered
Quick turn around from order to delivery.
Response from Spirit ShopNov 26, 2024
Thank you for the 5-star review! We appreciate your business!
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