SpireonReviews of spireon.com

They are crooks saying we owe money that goes three years back, we never been late on payment. They was emailing someone who hasn’t worked I 4 years . Emails kick back when email shut down. We pay this out account is now missing assets . We have busted them and I have proof deleting assets sababtoging my businesss. All the employees are overseas and horrible business. I am taking legal action against this business. Stay away trust me.

Having the worst experience ever with this gps provider. The device is causing a fuse to blow, the fuse that controls heat and hazard controls. Trying to get someone to help has been awful. I’ve had a couple people just blow me off and others to continue to give me the run around. At this point I don’t even want the vehicle anymore. I’ve been dealing with this since the beginning of December, it’ll be March soon.

Horrible experience. So, gps transponder went bad so we had to get it replaced. We got it replaced and this is where everything went down hill. First they wouldn’t talk to me because my husband was the main person. Then when that was fixed they still never got the transponder updated to the new one. Notes weren’t updated, talked to multiple people and I don’t think they know anything. Finally had to call the dealership that we bought it from and they were finally able to escalate it up the chain for us. Finally got updated about 2 months of calling about everyday and having to restate each time what was going on. So if you get LoJack know that you will be dealing with this company and they pretty much suck because as I am typing this their stuff is down and showing me out of state.

70% fail rate for GPS installations. I sit on the chat everyday waiting for a rep for 30 mins - 2 and a half hours. This has been my experience for 3 months now. It has effected our business and we are losing $$$ from it. Zero accountability and unreliable company.

Purchased a Spireon/Lojack GPS tracking device for my new car. Within 3 months the device stopped working. Called Spireon customer service 3 different times and was told that they sent a 'remote' reboot and the device should start working in a few hours. The device has not worked in over 7 months. I was told that they would elevate the service, but nothing happened. When I emailed customer service, they told me I needed to stop contacting them as they were aware of my units problem. It has been 3 months since this email, and no contact what soever from Sperion. I spent hundreds of dollars on the device and tracking service. DO NOT purchase a Spireon/Lojack GPS tracking device. The company and product is absolute garbage.

I’m unable to give a zero star review. Otherwise I would be. Their contractor showed up without calling ahead to let us know the arrival time. Then he proceeded to speak and act very unprofessionally. We waited 12 days for them to send an installer and then he ended up leaving without doing the work. His name is David so if you have an install scheduled with this person tell them no thank you. I will be using another company from this day forward.

This company is impossible to get ahold of. One of my units went down in the fleet and that's how I track the employee's time. I've been trying to contact them for four days by phone and email. They never answer or respond. I'm so pissed off I can barely see straight.

Within a year it stopped working, and requires reinstalling. Customer service says I have to bring it back to the dealership, they can’t help me. The dealership is in Las Vegas, and I live in San Francisco; they won’t help