Marie M.
A bad situation turned GREAT
I did receive a sun lamp that was defective. I believed I would have a hard time returning the sun lamp. I called my credit card company and wanted to dispute the charge. After a few weeks, I made the dreaded call to Sperti sunlamps. I spoke to a woman, Jessica Loggins. She was extremely pleasant and eager to help. She sent me a new machine with a tracking number, and a prepaid return label for the original one. It makes a world of difference when the person on the other end of the phone call is courteous, considerate, helpful and professional. She even sent a follow up email telling me it was a pleasure speaking to me. I was extremely happy with this experience. And by the way, I love the sun lamp. Great experience all around.
Response from Sperti SunlampsJun 12, 2023
Thank you for sharing your experience with us. We truly appreciate it!


