Alan L.
The lamp does not come on when youβ¦
The lamp does not come on when you throw the switch unless you grab the bulb with your hand for some reason. Then it flashes brightly and comes on. Just turn on the switch and timer and it will just sit there
Response from Sperti SunlampsApr 29, 2024
Thank you for sharing with us. It sounds like that bulb may not be connected into the socket properly or the bulbs may need to be ignited. There are some quick ignition instructions listed in the Troubleshooting section of the user manual and they are also on a sticker on the bag the unit came wrapped in. After going through those steps, if you continue to experience this issue, please reach out to our customer service department at: 800-544-3757 Thanks!


