Matt W.
Solid Product - Design only Critiques
This is a solid product. We had a few hiccups getting it to turn on the first time but Sperti customer service was prompt, courteous and very helpful and we took care of the issue the first time and it has not come back since. The product has worked well for us and the instructions are helpful in proper use. Inclusion of 2 sets of goggles is a nice touch. Though it works perfectly fine, for the premium price point I’d challenge the company to make the product more polished. For example can the timer be digital instead of sounding like a cheap egg timer on grandmas stove? Can the design of the product seem more solidly built smoother edges cooler look etc than a clanky metal box? If someone came and looked at it they would not say cool I want one and when you tell them the price they would certainly balk. We didnt get it for that but a consumer wants to at least feel like they got value for their money. For example a Nest product or iphone from the design to the packaging etc you know there was thought that went into every aspect of the product. Again our Sunlamp works great and does what we bought it to do, I just again think the overall product design and function can be improved upon.
Response from Sperti SunlampsApr 23, 2019
Thank you for sharing your feedback with us!


