Jasper
SHOCKING SERVICE
What can I say........Posted a review on Sperry's web site and it never appeared. who would deal with a company that wont post the negative comments! Ordered size 11 and received size 12, did not get order confirmation as it went to my junk folder. Called and explained to be told i'd ordered size 12 which I know I definitely didn't as i've never ordered 12 before, i've always been 11. They would not accept that they got it wrong. I asked for a manager to call back, never got a call. SHOCKING CUSTOMER SEVICE - THINK TWICE BEFORE PLACING AN ORDER. I am returning the item at my own expense and will shop elsewhere with a company that has customer service at the core of its culture. Order was for an upcoming holiday so if I liked the product I was going to order 3 additional pairs for the rest of my family. LOOK ELSEWHERE, OTHER COMPANIES MAKE SHOES.


