Spencer'sReviews of spencersonline.com

WORST CUSTOMER SERVICE EVER! Was on hold last week for almost 30 minutes and now today almost 50 minutes. INSANE…. I ordered on October 2nd. Took forever for it to ship and then find out they cancelled my order. I have been on the phone trying to get a refund and they are playing games. I am on hold now for 44 minutes. DO NOT ORDER ONLINE. A NIGHTMARE!!! I am about to throw my phone

I had messed up the address for my order and contacted customer support and Marianne H. Helped me out a ton and fixed it for me quickly and was very friendly and helpful over the phone.

Do not buy from this company. They misrepresent their product. They advertise mens Armani shirts and they ship cheap horrible shirts instead.

Absolutely horrible company. Ordered a large cardigan. Took 2 weeks to get delivered, straight from China. The sleeves were 2 inches short, the quality was terrible. I tried to return it, but shipping was going to cost close to $60 which is what I paid for it!!

Connection with grace and Charles company . Dreadful company. Poor quality. Impossible refunds, emails do not work. Avoid

Do not order from this company. I ordered 2 shirts took forever to get, did not fit and it will cost me over 50 dollars to return. I'm donating them to goodwill Worst online shopping experience ever

Me and my friends asked the workers to play rodwave and they kicked us out and called us the n word also pointed the middle finger at us I would strongly avoid the fair oaks mall spencers

I wanted to return my two shirts one of the shirts they sent me was not even the right one and it was three sizes too small on top of it. Their solution was to send me another shirt in the right size and I told them I wanted to return both the shirts after about 1212 emails back-and-forth. They finally agreed to give me 50% of my money back, which was an exception. Their way of dealing with that is to just give you another shirt. In order to return the other shirt I had to pay for shipping overseas! The shirt cost $40 the shipping they told me was going to be $40. What kind of return policy is this? This is what the their site says. It is a total joke. Buyer beware do not use this company.