Spencer'sReviews of spencersonline.com

Spencer's

About Spencer's

Spencer Gifts LLC, doing business as Spencer's, is a North American mall retailer with over 600 stores in the United States, Canada and Puerto Rico.

Spencer's (spencersonline.com) has 89 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Showing 3 reviews with 2 stars · Clear filters

Debra Y.
Mar 21, 2025
SPENCERS RIP OFF AGAIN
AGAIN Paid for several items. AGAIN One item paid for, not delivered, LOUSY CUSTOMER SERVICE SAYS. OH WELL. RIPPED OFF, 2ND & LAST TIME.
Hailey S.
Jul 7, 2024
I bought shirts from Spencer’s at the…
I bought shirts from Spencer’s at the mall in north bay Ontario and they left the sincerity tag on it and it didn’t make the Alarm go when I left which isn’t normal. We had to use a knife to pry it open and it left a big hole in my shirt. Not impressed what so ever
Timothy L.
Mar 14, 2023
I'm not sure where to start
I'm not sure where to start. Never will order from this company again. Merchandise is taxed and shipped separately. So charges are debited from bank separately. They apply a temp credit hold in the amount of the total balance of order. Separated transactions posted on my bank account several days apart from each other. If I had not been on my game with my bank transactions this would have easily caused me to over spend and go nto a deficit. I give their customer service a 50 out of 100. The 1st rep I spoke to about this confusing process was unconcerned and gave me the feeling I was taking up her time. The 2nd rep I spoke to about same delima concerning when will all associates charges ever clear my bank account, was more polite but gave inconsistent info and didn't leave me with the impression he knew his job 100%. I have no confidence in this online vender.