aambr
Great customer service!
Great customer service!

SPELAB Auto Parts - High Performance Car Replacement Parts, Aftermarket Auto Parts & Accessories
SPELAB (spelabautoparts.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingAuto Parts & Wheels
Excellent
Auto Parts & Wheels · Redmond, Washington
Excellent

Auto Parts & Wheels
Excellent
Auto Parts & Wheels · Orlando, Florida
Excellent
806 approved reviews, newest moderated first
aambr
Great customer service!
Evan T.
Great products and top notch customer service! Great company!
Heath W.
I ordered the wrong part. They told me to send it back and I did. Got a confirmation email saying it had been refunded. 6 days later and still haven't seen a refund.
Mike F.
easy to do returns even if its your own fault or mistake i will buy their products and support this co thank you
Kayla S.
Spelab provided excellent customer service. They were easy to get in touch with and made sure to address all my concerns.
Garrett D.
I ordered a kit and the tuner is missing. Sent a message, waiting for a response. I didn't realize that there was no customer support phone number. Not sure what to do at this point. Update the problem was resolved, communication needs to improve as well as having a customer service phone number.
Response from SPELABJan 20, 2025
Your tuner's Ups tracking number is 1ZC1H2861216265924. your package was delivered on January 17th.
Jeffrey S.
Ordered a delete kit website said it was in stock. Shipped out everything but the tuner quick. Everything is worthless without tuner. Then they tell me tuner is on backorder be there end of December. Never got an update. Then I got email beginning of January saying shipping was updated waiting to ship. Here I am now still waiting. So I got a kit that's worthless. Still don't know the status of my order will never order from another company without a direct customer service phone number. That says alot about the company should have been a sign. Atleast I got a box of useless Stuff I can't use until I get a tuner. Seems like their plan. Just tell the truth. #128446 update yall made a shipping label on12/23/24. But still says they will give update on shipment when they receive package. 1/16/25. I want a refund for the tuner. Thanks it's not abnormal it's not giving package to shipper!
Response from SPELABJan 16, 2025
Your tuner part has been refunded. We notified you as soon as we were told it was out of stock and asked if you wanted a refund or to wait. The estimated time we told you was to arrive at the end of the month, so we sent it out to you when it arrived and the system automatically updated your tracking number for you after it was sent out, the package's shipping label was established on 12/21/2024, 9:13 P.M. and the package is still showing as being on its way on the 22nd, arriving in Ontario, CA, which is perfectly fine for you to check the Ups track. The package has not been updated since this point in time, so the package may have been lost in transit by the logistics provider. The logistics track for the package was updated by the logistics provider, not us.
Chris D.
I installed the 3 inch cutouts on my Twin Turbo LS Jaguar XJS show car. They worked and sounded great. I had an issue with them way after the warranty expired but explained the situation to Spelab and they totally stepped up to correct it. I will continue to highly recommend them.