Everything was there everything fit well and worked as it should
Response from SPELABJul 2, 2026
Hello Joshua Meshell,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the product.
Have a good day.
Best regards,
spelabautopart Customer Support Team
[email protected]
DP
David P.
Quality part for a great price
Quality part for a great price. Fast shipping except for fedx delivery to the wrong address 2 times. Neighbor a street over made the delivery.
Response from SPELABJun 24, 2026
Hello David,
Thank you for your feedback!
We're thrilled that you were satisfied with the quality and pricing.
We also appreciate the heads-up about the FedEx delivery errors. While we can't control courier mistakes once they're in transit, we take this seriously and will escalate it to our shipping team.
In the future, if you see any delivery issues, please contact us immediately—we'll personally track your package and do everything we can to resolve it quickly.
Thanks again for your patience and support!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
MH
Mike H.
Shipping was Fast
Shipping was Fast
Install was easy and product was good quality
Response from SPELABJun 24, 2026
Hello Mike,
Thank you so much for your kind review!
We're thrilled to hear that you were pleased with the fast shipping, easy installation, and the quality of the product.
Your satisfaction means a lot to us, and we hope to serve you again in the future!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
JA
jay
terrible customer service the ordered…
terrible customer service the ordered two delete kits both the tuners were defective exhaust was damaged. nothing but problems would never order from them. do your homework and go anywhere else but here do your self the favor. the mini max tuner is complete junk.
Response from SPELABJun 23, 2026
Dear Customer,
We were deeply concerned to read your feedback regarding that problematic order. It is clear that the shipment included two defective "delete kits," a damaged exhaust pipe, and a malfunctioning Mini Maxx tuner, all compounded by an unsatisfactory customer service experience. We offer our sincerest apologies for the significant inconvenience and disappointment this has caused you.
No customer should ever receive products that are defective right out of the box; we are currently conducting an internal review of our quality control and customer service procedures to fully address these issues.
While we do not expect you to shop with us again after such a poor experience, we still wish to take responsibility for the defective products you received.
Please provide your order number and email address so we can promptly handle this matter and ensure a smooth, hassle-free resolution.
Thank you for sharing your honest feedback; it motivates us to provide better service to every customer in the future.
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
DA
David A.
Took over a week to get all the parts
Took over a week to get all the parts, cut up videos on how to, suck. If I wasnt a mechanic Id have real trouble trying to figure out all this.
Response from SPELABJun 24, 2026
Hello David,
We apologize for the delayed shipping and the poor quality of our installation videos.
We completely agree that they should be easier to follow for non-mechanics, and we're currently updating them to be more detailed and user-friendly.
If you need any installation assistance, please reach out to our support team—we'd be happy to help personally.
Thank you for your feedback—it helps us improve.
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
GO
GARRETT O.
AWESOME
SPELAB rear differential cover is an excellent quality upgrade to my 2014 F150 XLT!
Response from SPELABJun 24, 2026
Hello GARRETT,
Thank you so much for the awesome review!
We're thrilled to hear that the SPELAB rear differential cover was an excellent quality upgrade for your car.
It means a lot to us that you chose our product for your truck—enjoy the upgrade and happy driving!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
WI
William
Good Product and Customer Service; Needs Instructions
I wanted to get ahead of the known Coldside intercooler pipe weakness on my 2012 F-350 PowerStroke and saw an excellent deal on the combined Hot/Cold side pipes on SPELabs. The two sides arrived taped together as one package, all good thus far.
Neither box contained any parts breakdowns or installation instructions or tips, but how hard could it be? Consulting the usual suspects on YouTube, I realized that not all factory installs were the same. My OEM did not have a temperature sensor along the top, outer bend of the curved metal tube. Mine instead was located on the lower section on the similar plastic pipe, but offset by 35 degrees for clearance. After trial and error, I reversed the pipe to bring the temperature sensor to the top and fitted everything together correctly.
Satisfied, I moved on to replacing the Hotside pipe but found the metal pipe off the turbo side to be too long for my vehicle. With it in place, there was no clearance to fit the longer pipe between there and the intercooler inlet.
After sending several pictures and explanations of the problem, SPELabs technical support asked for pictures of the hotside parts to ensure undamaged for resale. As I only dry-fitted parts to determine incompatibility, I was able to wipe everything down, repackage in original wrapping and box and sent them pictures of all. Whereupon the gave me an RM number and I USPS shipped that part back.
The only other note I have is that the outlet of the turbo side requires a sealing ring that other vendors supplied that was not included with the SPELabs assembly. Their online pictures do not show or mention this part. During the installation I must have misplaced mine such that the truck started showing a P0299 DTC, Low turbo boost. The Ford dealer wants $92 at desk, $56 online but you can find for less through other Ford dealers or eBay.
Overall, both parts assemblies are well manufactured and appear durable, taking the worry of losing boost and operability due to coldside pipe failure. All of my emails were responded to within 24 hours and advice was reasonable given disparities between the same motor/model year, which I suspect is due to supply chain issues, parts substitutions on end of year parts changes. Don't believe me? Check out the CCV history for this 6.7L Diesel and you'll understand parts improvements is a continuous process.
Response from SPELABJun 24, 2026
Hello William,
Thank you for your detailed and honest review!
We're glad you're happy with the quality of our pipes and our responsive support team.
We appreciate the feedback on installation instructions and the turbo sealing ring—we'll take that into consideration for future improvements.
Sorry for the fitment confusion, but we're glad our team could help with the return.
Thanks for choosing SPELAB!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
TR
Tyler R.
So far so good!
Exhaust came with everything I ordered, bolted up pretty easily all has been well so far.
Initially the EGR kit only came with the two block off plates. Sent them a email and they sent out a complete kit, told me I didn’t need to send it back
As of today they have earned my business but we will see how everything holds up long term
Response from SPELABJun 24, 2026
Hello Tyler,
Thank you for your review!
We're pleased that your exhaust system arrived complete and installed without any issues.
We also want to thank you for your patience with the EGR kit—we're glad we could promptly send the full kit and make it right.
If you ever run into any issues down the road, please know that our support team is just an email away.
We appreciate your business and hope to earn your continued trust!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]