Spartan RaceReviews of spartan.com

rimborso e assistenza clienti INESISTENTI, dopo avere speso 80$ nel 2020 e altri 50$ nel 2021 per recuperare il biglietto preso precedentemente, non rispondono al servizio clienti e ovviamente il rimborso è IMPOSSIBILE, soldi andati per sempre

Terrible customer service. First of all, I ordered 3 tickets and never received an email confirmation. After chasing up, the replied telling me the event was cancelled due to covid. The tickets were then automatically moved to 29th May 2021 but since I am now pregnant I can no longer attend this year. The only two options I have is attend another event this year (although there’s is no other event is QLD) or some how find someone to take my tickets. I have asked to extend through until next year (after I’ve had the baby) but they won’t allow it.

Just take yours money and refund 6 months this is some joke . If they take money they need back fast if they cancel events .

I am so tired of the garbage from Spartan. I have been a loyal racer since 2016 and although the experience isn’t always awesome, I would actually enjoy the misery...yeah I know its weird....but after spending thousands in 2018, 2019 and 2020 and not receiving any refund after the shutdown and then recently... In November 2020, I registered for two races (me and my son) for Austin, TX on May 16. I became very ill on Tuesday, May 9th and tested positive for Covid on May 11th. I tried to find out how to defer the race but I was unable to login to many of my accounts to include my email due to my email getting hacked. I sent an email on Wednesday to Spartan and they said I couldn’t defer so close to the race so I’d have to choose another race. Not only is there not a race that works for my work schedule, but i wasn't physically able to change anything online, which is why i emailed for help on Wednesday...After i received a response it was too late to defer (there is a 72 hour no deferment before a race...why? emergencies happen) and there are no other races that work for me. So, I requested a refund. It’s against policy to waive fees to register for another race, even if a racer has covid or some other ailment or disease, and if another race doesn’t work, a racer is unable to receive a refund even if they have Covid. I chose to be responsible and not attend the race. Why does Spartan not offer a refund under certain circumstances? And why do they no offer insurance like an airline or travel agency? This only makes sense. At the same time I registered for the Austin Race, I registered for the NATS stadium race for April 10th, 2021, it was postponed by Spartan and moved to September but I cant make that date. And since that doesn’t work, I have to pay a fee to defer to another race or just eat it, even though its not my decision to choose that date. The Spartan brand only cares about their bottom line, not how their racers are affected and thats truly a shame. I pray these greedy cucks go bankrupt! I will NEVER race with Spartan again.

Bought 5 tickets for a race. THEY canceled the race and the following year offered zero races in my state. Will not give me a refund. I will never buy a ticket from them again and you shouldn't either! They can cancel your race at ANY time and not give you back your money!!!

I was once optimistic about spartan. I thought that would change the world. They lied to me. Since I started this sport in 2016 I was hooked addicted I wanted more. But ever since then all they have done is treat their consumers like cash cows. They don't care about their consumers nor their athletes. Every year they raised the prices of their races calling it "maximizing profits" that's nothing but greed and BS. This company is a complete scam. They don't give refunds at all because of their god-awful, hatred, terrible, anti-consumerism no-refund policy. Anti-consumerism!! Their races have gotten shallow, repetitive, bland, and boring. The medals are absolute garbage and are rip-offs from last year. They are the sport version of the video game companies Electronic Art, Activision, and Ubisoft. And those companies treat their consumers like cash cows. All they care about is money. Money and nothing else. They don't care about who are, where you came from, what your backstory is, nothing. All they care about is money and money only. The worst happened when the pandemic hit and millions of people had their season and races canceled including me. I even bought two pairs of running shorts that have never arrived to me because all they care about is money. Joe De Sena and spartan have officially gone full blown stupid. More retarted than Peter Griffin in Family Guy and Mel Gibson when he appeared on South Park. They are as weak and as woke as hollywood. If they don't see the negative reviews and how much criticism they are getting they are putting their head in the sand and staying in their own safety bubble. This is spartan they are suppose to be tough but they are nothing but pussies. Here's another reason why they are a bad company the spartan SGX certificate is an absolute joke. I was once an SGX coach is was a complete waist of time and worthless. I applied for a personal trainer job in Reno, Nevada they said your credentials are impressive but we need an ACE or NASM certificate. The SGX program is not a legitimate certificate. If spartan and Joe can't take all of this criticism then they should declare bankruptcy and get off this planet. There are other OCR companies that are better and care about their consumers rather than this greedy and arrogant company. Until they start to realize "wow, we really have let greed get to our head" don't sign-up for another race. All they will do is take your money and punch you in the face.

DISAPPOINTING! .. WILL NEVER WORK WITH SPARTAN RACE AGAIN In a time where we all need some understanding and compassion, the company of Spartan Race has NONE! While I purchased the Trifecta in 2019 to be completed in 2020, the unfortunate event of a worldwide PANDEMIC occurred!! As the year passes by, our races are constantly being rebooked time and time again without the option of getting a refund! Customer service is unhelpful. When wanting to move your race date or transfer to another person because you are now unable to keep scheduling a new date after new date after new date,.. they want to charge you an ADDITIONALLY $35!!! ..... Why aren't you giving us $35 every time you move our race dates!!!!! MAKES NO SENSE!!!!! Thanks for STEALING $300

6 months later after repeated cancellations .. no refund! .. no customer service , no nothing avoid.