Spartan RaceReviews of spartan.com

Comme de nombreux autres sportifs je me retrouve victime de cette organisation malhonnête... Impossibilité de se faire rembourser suite à l'annulation le Race à Jablines...Un scandale

We were super excited about participating in Spartan race until I realised how absolutely terrible their customer/guest service is. Considering covid and the cancelaction of a few races you’d think they’d do a better job at trying to keep guests for the future. Unfortunately not. I will never give money to them ever again, because trust me you won’t be getting back For any circumstances. Theyre able to take your money and no matter what, never give it back. It’s a shame the company was so disappointing in trying to help. Theyve organised races, cancelled them and robbed people! Spartan: you really need to look into your customer service!!! Working in a similar industry I’m very disappointed in how you treat your customers.

Potessi dare meno lo farei. Disonestà assoluta, una società che chiede 100 euro per un evento ha ancora il coraggio di appoggiarsi sul volontariato e trovare sempre una buona scusa per chiedere ulteriori soldi se vuoi fare ciò per cui hai già pagato. Capisco il covid, capisco tutto ma questa è gente disonestà. Non sono riuscito a farla all'epoca e dal disgusto non credo che la farò mai più. Ho perso 80 euro per un evento mai fatto ma a certa gente non dò un euro in più per principio. Spero la gente smetta di dare credito a queste cose che vivono solo di brand e immagine, consistenza zero. Sarà anche un bell'evento ma non vale nulla se non c'è tessuto sotto.

“Hey, let’s announce a Spartan Race in San Diego, cancel 1 month before the race, and then NOT schedule another San Diego race so that we can rob them for their money”. Thanks Spartan, very classy👌🏽

The race is whatever. It's a participation trophy event. It's nothing special. No matter your place, you're getting a medal. It's not so difficult that someone would quit halfway through. But what's really bad is the customer service. I mean, they are just awful. I asked a question about tickets for events, and for whatever reasons, they decided it prudent that they refunded a person in my group the event fees. I didn't ask for refunds or idea how brought this person into the conversation, but this was customer service's idea of answering a question... I asked why it happened they said they don't know what they're doing, but what is done is done. Now this person has gone back and try to re-enter a race canceled them from... I know it reads confusing, but I imagine being a part of it. Quite possibly the worst version of customer service. Needless to say, my entire party had to withdraw from the event because who wants to support such a travesty that is the Spartan Race.

Will not refund me my money, event was meant to be in November last year, we're now in June and they still refuse to pay me back. Do not waste your time, terrible after sale service.

No refunds available for cancelled events. They stole my money - and from the looks of it - hundreds of others' money also. I can't see how they can come back from this. Stealing from your customers has not historically been a great way to ensure repeat business....

Apalling company to deal with! It's been a hard year for everyone, but they don't care. They just care about making interest on everyone's money that they have held for the last 1.5 years. **I did successfully get a refund through contacting my bank and applying for a visa credit card chargeback for no service recieved** I highly recommend anyone else who has paid via visa card to do the same! Spartan will fight back but if you push the fact that you have paid for a service that they have not provided, the banks will pay you back. After the Melbourne/Aus 2020 race was postponed and finally cancelled, I contacted Spartan requesting a refund as I myself had been made redundant due to Covid and I am also pregnant with twins! Like everyone else- they didn't care and refused a refund, giving me credits to use within 10months- except they failed to secure any locations remotely close to the original location I paid for!!! Just pathetic! Fight tooth and nail for your money if you can, they definitely don't deserve it!