Sparkly RosesReviews of sparklyroses.com

VERY Deceitful company, I sent multiple emails asking to cancel my order over a week! ago, customer service, lies and tells you constantly it's been shipped out, and they will tell logistic to speed it up like we're stupid! We know how shipping works!!!! when tracking shows nothing has been dropped off, I told them DO NOT SHIP OUT THE PRODUCT! and today what do they do? STILL SHIP IT OUT, Stop trying to keep peoples money!! for items they do not want, what's so hard about running a respectable honest business?!!? This has been the worst experience with a company easily!!

Easy and beautiful bracelets and it came right in time🥰 Thanks a lot!

Got both my products before Valentine’s Day. Both the rose and the rose bear look really good in person. I’m stoked I got it in time. My partner will absolutely love it

same chinese dropshipping scam like all of them. false advertisement on their website that is is made in California update 17.04.26: the company offered me full refund k in exchange of removing this review... you all can figure out how the 5star reviews of a dropshipping company are made...

Good service, thanks!

Not a scam, but oh my god they are slow and inefficient …not to forget the lackluster customer attention. Having paid for express delivery I was looking almost daily on their website for updates on my shipment, didn’t take long for them to "complete the product, avaitibg shipment" maybe 2-3 days. Then nothing happened for 2 weeks, not until two e-mails asking for updates and courier tracing number did something happen. A bit over two weeks after they said/claimed the order was ready for shipment they finally added a tracing number, way over the ordinary estimation and didn’t upheld the express order promise. If you do indeed order from them then do so a month, or more, before you need the item(s)! The products themselves are okay, a bit expensive for the quality but it’s the gift market and that’s to be expected.

Scam company, ordered a bear, express shipping which they promised would be delivered on time. due to their errors, they spent 8 days doing god knows what, and when I asked them to cancel they said it was already shipped. complete lie as I have the shipment number and the courier didn't even pick up anything from them. they just don't want to refund, 5 mails or so down the line, they say the shipments will be out soon, so they admit they didn't ship anything but still won't refund, and now they completely ghost me. scam company, I lost 150USD for nothing and my Valentine has been ruined. DO NOT SPEND YOUR MONEY ON THIS EDIT: they refunded the money, so, it wasn't a scam. just reaaally bad service and lying people

I ordered 2 items on January 7, 2025, intending them as Valentine’s gifts for my partner (the advertisement on Instagram looked appealing). I continuously tracked the order status on the website, but it remained stagnant without any updates. I had to email them to request an update myself (poor service 1). Another week passed, and the items still hadn’t arrived, with no updates provided. I had to follow up constantly (poor service 2). I exchanged over 40 emails with them; they repeatedly gave the same excuses, such as “the package has been sent but is delayed, please wait,” or “the package is at the local office, please contact Thailand Post” (poor service 3). I contacted Thailand Post, and they informed me that there was no order for me at all, no trace whatsoever (indicating that Sparkly Roses is fraudulent). I emailed them again, stating that I had contacted Thailand Post and confirmed that there was no package. The local officials also confirmed this. They replied that the package was indeed at the local office and advised me to contact the office (poor service 4 – this is absurd; they keep repeating themselves without understanding the situation). As of February 7, 2025, more than a month has passed, and I still have not received the items. If their poor service team responds to my review here, pretending to apologize for this and that, don’t listen. It’s deceitful because they offer no real solutions, only evasive excuses. Cowards.