Sparkly RosesReviews of sparklyroses.com

Not received

Excesiva la demora en la entrega del pedido, lo necesitaba para el cumpleaños de mi esposa y aun no llega

Mi experiencia fue pesimo. Aun no recibo el producto. mi dinero se lo quedaron. no llamaron y notificaron tampoco avisaron que la persona encargada ni siquiera me ha solicitado una llamada al momento de la entrega, solamente espero y se fue sin ni siquiera notificar un correo, una llamada o un simple mesaje. Aun estoy esperando a que llegue ya que mi dinero simplemente se lo quedaron sin nisiquiera ustedes como empresa han entregado el producto que todavía estoy esperando alguna respuesta ante esta situacion que tengo ya que esto no fue nada barato asi que lo que quiero ahora es entregarlo lo mas pronto posible y que la persona encargada de entregar la mercancias quiero que solicite una llamada si o si ya que este era un regalo muy especial pero ustedes me la arruinaron por completo. Pesimo servicio.

I bought a valentines gift which was promised to arrive before valentine's day to my location. I even added 2$ insurance. Not only did it not arrive, support blamed me initially, then just kept saying it will arrive and refusing to refund. 5 weeks after valentines I am now in process to cancel the deal via the credit company. Highly not recommended!

This is hands down the worst customer experience i have recieved shopping online. Failed to deliver before valentines even due to guarantees on the website at purchase. I followed up 5 times about tracking, no delivery was made. They say they had refunded me the order for breaking the delivery promise, oh ok well at least that was something I thought. no no.. then they also requested the delivery company to not deliver the product, they took it back and 10 emails later they said we will give you a gift card to so you can buy again. When asked about this they said "Sorry our manager said we cannot you have already received a refund" moral of the story = Horrible support, now 1 month after valentines still no product, a lot of wasted time and almost 40 emails sent with them asking me to take down my review in every single email even though they actually never once helped me with anything..

Paid for express shipping just for it to show up four or five days later also broken, where the dude and girl are kissing under the rose. The girl snapped off and is floating around. Do not buy waste of money.

Order was supposed to be delivered on Valentine’s Day still have not received my order yet, shipping is taking longer than expected. My order number is SR165148, the shipping experience has been terrible. Placed the order on February 7, 2026.

I ordered on February 8th based on the promise of 3–5 day shipping and delivery before Valentine’s Day. The order missed that window and is still in transit. When I contacted support, I was told to reach out to the shipping company myself instead of them handling the issue. Combined with vague responses like “we will inform our logistics team to prioritize your order” and “rest assured your package will arrive to you shortly” I wouldn’t recommend buying from here.