Shop cute kids clothes and accessories at Sparkle In Pink! With our variety of kids dresses, mommy + me clothes, and complete kids outfits, your child is going to love Sparkle In Pink! Shop today!
Sparkle In Pink (sparkleinpink.com) has 409 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
sparkleinpink.com
Website
sparkleinpink.com
Category
Clothing & Underwear
Location
Bluffdale, Utah
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very disappointed. Ordered a dress for my granddaughter to wear for her very first day of school. Ordered it 3 wks before school was too start. School has started, no dress, said I can have cost for dress back but not shipping or taxes. Not even offered for them to reship the dress. Red flags that this is a SCAM!
Response from Sparkle In PinkAug 23, 2022
Hi Laura! We appreciate you leaving this review and we are so sorry to hear about this experience. However, we assure you that we are 100% legit and not a scam.The reason why your shipping was delayed was due to our recent move into a bigger warehouse. We had posted all over our site to expect shipping delays during that time. Again, we really apologize for this inconvenience, and we hope that you can give us another chance in the future! ❤️
KS
Kasey S.
This is the first time I’ve ordered…
This is the first time I’ve ordered anything from them, I’m starting to wonder if it’s a scam website because it’s been almost 10 days and my item hasn’t shipped and I’m not getting a response to my emails. Very disappointed.
Response from Sparkle In PinkAug 8, 2022
Hello Kasey! I am so sorry for this inconvenience, I assure you that we are not a scam! As we have posted on our website, we have just recently moved into a bigger warehouse, and so due to that we haven't been able to fulfill orders as quickly as we normally do. We are now fully moved in, however we are still behind due to such high demand right now. Our team is working like crazy around the clock to get caught up and get all orders out ASAP. ❤️ Again, we are so sorry about this, especially with it being your first time ordering with us (we know it's not the greatest first impression), but I assure you that orders generally ship out a lot faster than this, normally within just 1-2 business days.
Also, our team does respond to all emails, so please make sure that you have the correct email address: [email protected].
Thank you so much, I hope you have a wonderful day! 🥰💓
TZ
Tammy Z.
I am very upset with my order I did not…
I am very upset with my order I did not order this I was siz3s are alm wrong i expected a mystery Box like it shows and a mystery bag for my grandkids and the order came full junk I wouldn't pay $10 for it I'm very upset and shipping was over 2 and a 1/2 weeks late never again will I order from them😔😔😔😔 and they said beings its a mystery box I cant get refund so be aware..
Response from Sparkle In PinkMay 5, 2022
Hi Tammy, we are so very sorry to hear that! Upon looking into this, it looks like your order was delivered in 11 business days after you ordered. I apologize that you did not like the items in your mystery box, and we do clearly state in the product description that those items are non-refundable. We hope that you can give us another chance in the future, and we suggest picking the outfits yourself rather than going for the mystery box, that way you can know exactly what you're getting. We appreciate you leaving a review and giving us this constructive criticism, we always like to know how we can improve ❤️
AS
Ashley
Sizing isn’t very accurate and the…
Sizing isn’t very accurate and the return policy isn’t helpful either. Our daughter wears a size 7 in pants she isn’t tall so we ordered 3XL both pairs of pants were about 4 inches too short. One outfit has a cactus and reads “stuck on you” this is considered holiday wear and no returnable. Decent customer service might have offered to exchange for a bigger size or ask questions but that’s not the customer service you get here. Which is too bad because our daughter loved the outfits just can’t wear them
Response from Sparkle In PinkJan 31, 2022
Hey there Ashley, thanks for the constructive feedback! We are always looking for ways to improve. I am terribly sorry to hear about your poor experience with our company! Sizing can be a bit tricky since kids come in so many different shapes, and sizes! When ordering, be sure to check our size chart, which gives accurate measurements for all the dimensions of our products to ensure a good fit!
I have reviewed your case, and it appears you reached out via multiple support channels! Our team hasn't gotten to your email, yet, but I found your conversation with our live chat specialist, Julie, but looks like you may have left the chat before getting her final response! I am pasting her response below:
"Hi Ashley,
I am happy to create that return approval for you. You should see an email with the approval now. I also sent a return label as a courtesy. Normally customers are responsible for the return shipping cost but when you are a new customer we like to help while you are figuring out our sizing.
Please let me know if I can help in any other way.
SIP, Julie"
Julie did send you a return label and offered to make this right, be sure to check your email! Hopefully that will change your mind about our company and you can give us another chance🥰 Again, we appreciate you sharing your experience with us! Have a wonderful day! ❤️
SH
Shayla
Horrible customer service
Customer service has been absolutely awful! I have ordered from SIP several times. Absolutely love the clothing for my kids. I received the wrong size for myself with a mommy and me shirt I ordered. I contacted them and was told that a 2X is the same as the 4X that I ordered. I have another 4X that I ordered and they are NOT the same!! So disappointed. I emailed back requesting to return it and they won't contact me back.
Response from Sparkle In PinkJan 11, 2022
Hi Shayla, we are sorry for any misunderstanding or confusion that may have happened with your order and the sizing! Please allow our support team time to respond, they are not ignoring you, I can assure you of that! We respond to each and every person who contacts us. I can assure you, our 5-star support team will get this issue resolved ❤️ Thank you for your patience 😊
TG
TGross
Ordered 1xl, received 3xl, was told I got the right size....
I ordered a pair of pajamas size 1xl and received a size 3xl. I messaged Sparkle in Pink and they told me that I received the right size because a 3xl is the same as a 1xl. I ordered using the size chart given. They would not let me return the item (I had washed it before I noticed the tag inside), nor would they refund me the money for the item. The pants were hugely too large and ruined the family Christmas pajama photos. Even worse when I tried to leave a review on their website, they removed it! Twice!!
Response from Sparkle In PinkJan 11, 2022
Hi there, we are so sorry for any inconvenience this may have caused! It sounds like there may have been some sort of misunderstanding or miscommunication, and we're so sorry about that! As per our return policy, we can't accept clothes that have been washed or used in any way. We are always trying to improve, so we appreciate the honest review. We don't, however, hide any reviews! Our reviews all go into a review process before they are published, which is why you may have not seen your review immediately on our website, but all reviews, good or bad, are published for all to see 🥰 Hope you are doing well, and staying safe!
JM
Jaylene M.
So disappointed in this company!!
So disappointed in this company!!! The quality of the products over the years has been mediocre at best! I do like the selection of holiday items so I continued to buy because they were only worn two or three times a season so we made it work. But this year they didn’t have new Christmas items until Black Friday, so I couldn’t find anything except last year’s left overs until then. So here it is nearly the last week of school before Christmas break and my shipment is not even arriving this week. I also promised my granddaughter an advent calendar that is in this shipment and it will be useless when it does finally arrive. So if I catch the delivery I am refusing the order and demanding my money back!!! Everything else I ordered from every other company has already arrived so it’s just their choice in shipping!!!
Response from Sparkle In PinkJan 11, 2022
Hey Jaylene, this is very unfortunate! Due to the world conditions, everyone is doing the best they can. Our Christmas selection wasn't only items from last year, we did get quite a few new items up in early November, however, the some of our inventory did come in late due to delays in receiving the inventory. Shipping carriers are out of our control once it leaves our warehouse, and they are also doing all they can to keep up. We noticed you ordered November 26th and chose our standard shipping, which only left 2 business days for your package to arrive by the 1st of December for your advent calendar, and it was ordered on the busiest shopping day of the year, so there were to be expected delays across the board, which we had mentioned on our site to expect delays during this time. We apologize for any inconvenience you may have had, and hope to regain your trust in the future ❤️
MA
Melissa A.
Buyer beware they take down the bad reviews
I order three pj sets from Sparkle in Pink. The quality was horrible. Fabric was super thin and the sewing at the seams was either bunching or strings were loose.
One of the girl pj had what looked like a blood droplet that someone tried to remove with peroxide but didn’t get it fully out.
This is the most deceiving thing of all though…. I wrote an honest review about the product and they took it down. So I wrote it again, what do you know…. They took it down again. So I wrote it again, and again they remove it.
So I went and reviewed all the other products and I started to notice they never have any reviews with 3 stars or less. That’s a little suspicious knowing they took three of my reviews down. (I even did the verification to my email so I know it’s not a glitch there).
So Buyers Beware and do not buy off their reviews like I did.
Response from Sparkle In PinkJan 11, 2022
Hi Melissa, we're sorry if you had some sort of defective products, those sound like really unusual issues, and we have never had another customer with this same experience. Our customer service will definitely get you taken care of on that front! We apologize for the inconvenience, that should never happen!
As for our reviews, they go into a review process, and are published shortly after, so they do not show up immediately, which may be why you thought they were getting taken down. They do all get published! We have an average of 4.83 stars on our website, which is including all the bad reviews as well ❤️
