Thea C.
BEST customer service EVER!
I was super excited to order a costume for my sister but it was lost in the mail and never made it - typical NYC. Julie and her team were AMAZING at helping me get a new order before Halloween. She was so communicative and quick to answer - I felt like I was in good hands the entre time. Cant wait to get the costume for my sister!!
Response from Sparkle In PinkOct 16, 2025
Thank you so much for the lovely review, Thea! 💕 We’re thrilled to hear Julie and our customer service team were able to turn things around after the postal service lost your first package and made sure your sister got her costume in time. We’ll be sure to share your kind words with our team for sure, it’ll make their day! 🥰 Please let us know if there is anything we can do to improve your experience for next time ❤️



