SpareFareReviews of sparefare.net

Purchased an airline voucher on the website. After the seller accepted the bid and the payment was made, the status was stuck at "Your seller has given us the voucher information. We will verify that this is correct and then send you an email with the details." According to the seller's post the voucher is expiring today but I still haven't received the voucher details despite trying to contact Sparefare via the live chat, online form and Facebook messenger. No response at all. Feels like either this platform is not being managed or monitored at all, or this is a total scam for both buyers and sellers. On one hand, they asked buyers not to contact sellers directly, on the other hand the T&Cs said you should leave your contact details with the seller for direct communication. But there is no way to communicate with the seller after paying as the comment box does not exist once the bid is accepted.

Bought a voucher and over a week later haven’t received it. No response to emails, social media messages or messages sent via their website. Don’t lose your money to this fraudulent company.

I sold a voucher on January 6th confirmed the voucher has been used. I have been waiting on my $300 since then. It is now January 28th and I haven’t received a dime. I have emailed over 10 times with no response. I have messaged through their messaging service on their site 7-8 times and even reached out to the Facebook page. All with no response. I have sent screen shots of all communication and anything else relevant to the better business bureau. I’m hoping this gets resolved but at the moment I am out $300. DO NOT USE SPAREFARE ITS A SCAM.

I have used SpareFare before, but this experience is unacceptable. I purchased a high-value voucher a week ago, and despite the seller's initial approval, I haven't received anything. I have sent multiple emails and messages with zero response from the support team. This is a significant amount of money, and the lack of communication is unprofessional. If this is not resolved within 24 hours, I will be forced to initiate a chargeback through my bank and report this to consumer protection. Order Number: #109347

I purchased airline voucher and proceed the payment. On 21st JAN they contacted me, that it is not possible to transfer this type of voucher and that they iniciated refund. After one week (28th JAN) I still didn´t get my money back. After they contacted me with cancellation of my first purchased discribed above, I decided to buy other voucher. Proceed the payment, seller change the name on the voucher and sent details of the voucheer to SpareFare to check it. Until now (after more than 5 days) I still don´t have any news from SpareFare, they don´t reply to my emails or other forms of contact. I paid for 2 vouchers and didn´t recieved any, or my money back. Previously few months ago I purchased several vouchers using this website, and everything went well. I don´t know if something has changed there.

Mr. CIRO CA _ _ _ NO.: about the booking of the hotel Moov'Appart Hotel Clichy, Rue Martre, Clichy, France may I talk to you? I have no answer from SpareFare and the reservation starts tomorrow. The hotel says no change has been made. URGENT

I purchased an Air New Zealand credit voucher through SpareFare in good faith. After the purchase, Air New Zealand confirmed that the original voucher holder reported fraud to their bank and the credit was refunded to the original cardholder. As a result, the credit was void and any ticket booked with it was cancelled. In short: I paid SpareFare, and received nothing. I have contacted SpareFare multiple times via their contact form and received no response whatsoever. No refund, no replacement, no explanation. This is not a minor issue or a delay — this is the sale of a fraudulent voucher followed by complete silence. I am now forced to pursue a chargeback through my credit card provider. Based on my experience, SpareFare offers no buyer protection, no customer support, and no accountability when things go wrong.

Everyone here is right. I won a final bid of a Ticket in the amount of $1,010 and the voucher never showed up and I got an autoamted email says they would refund me but they NEVER did. Customer service does not exist. No one answers the phone and no one answers email. This site is a scam!! Stay away!