SpareFareReviews of sparefare.net

I purchased a voucher on 1/30/26 and did not receive it, so I contacted support. No response after attempting via email, chat, twitter, and LinkedIn. Nothing. The fare I wanted to use it on disappeared so I disputed the charge on my CC to get a refund. Voucher 109343

SpareFare ID: 107588 I sold a voucher and never got paid. In my dashboard it ask for update stripe personal details and the link never worked. I tried to contact the website via contact us or chat never got any reply. Huge scam

I've been reading all the recent reviews, I'm surprised since I purchased thousands of dollars in this site and it was legit... Maybe something happened to this guy? Like died? Well, I don't know, he was extremely honest and it's weird it stopped working so abruptly...

I am still to get my voucher but my money payment was processed

I had used this site before to purchase a voucher without any issues. My latest purchase, however, has resulted in them taking my money, saying they are "reviewing" the details provided by the seller, then going silent with no details provided for the voucher. I will have to hope my credit card company provides relief with a dispute.

This is a formal warning to all potential users. My experience with SpareFare has been a textbook case of how not to run a business. In late December, I successfully sold a travel voucher through their platform. I received the "final bid" confirmation on December 24th and promptly completed all required steps, including updating my Stripe payout details. Weeks later, my payment is MISSING IN ACTION. More shockingly, SpareFare’s customer service is COMPLETELY NON-EXISTENT. Here is the timeline of their failure: December 24th: Received their email confirming the sale. Early January: No payment received. Sent a polite inquiry. (No Response.) Then sent a firm follow-up, demanding answers. (No Response.) Final Escalation: Sent a detailed, urgent email giving them a 24-hour deadline to resolve the issue and communicate. ABSOLUTE SILENCE. Radio silence. No acknowledgement whatsoever. SpareFare has taken possession of a sold voucher, facilitated the transaction, and then simply vanished with my money. They have ignored three separate, documented attempts to contact them. This is not just poor service; this is a serious breach of trust and a major red flag regarding their operational integrity. They are holding funds that do not belong to them. I am now left with no choice but to pursue formal complaints with the relevant consumer protection authorities and my bank. DO NOT USE SPAREFARE unless you are prepared to gift them your voucher and receive nothing but silence in return.

Same as others. Just lost $2.3k by paying deposit upon winning two bids only to then receive cancelation notices, and no way to get a refund after repeated attempts to contact customer service. Their chatbot doesn't work, no responses to emails or web form. There's no customer service line. UK.gov website shows this person and address as registered: Georgi Ivanov STAVREV, 40 Calvert Road, London, England, SE10 0DF. Hopefully the lights are still on at this establishment.

Same story as everyone else. Sold vouchers, never received the money from Sparefare. Both buyers and sellers are not receiving their money or the transfer of purchased goods (sparefare puts everything in escrow). Sparefare is willingly defrauding sellers and buyers at this point with no responses. UPDATE: For those filing legal action The company was sold to Golden Valley Ventures then to Kim. Here is Erik Ritland's information for serving (US Based, Iowa) 1.) (515) 6195719, (515) 3271870, (712) 8308582 2.) eritland88 @ gmail.com (personal), eritland @ boylecapital.com (work) Kim's background took more work. Again, this is for those pursuing legal action.