SPANXReviews of spanx.com

Response from SPANXApr 14, 2026

Thank you for sharing your experience, and we're sorry to hear that you haven't been able to receive the support you need. Rest assured, we've flagged this to our team and we'll be reaching out via the email on your order soon. We've also forwarded your support feedback for further review. If you ever have any issues contacting our team via chat or on the phone, please know that you can also reach us via email at [email protected]. We're here and happy to help you find a resolution!

Response from SPANXMar 19, 2026

Thank you for sharing your sizing experience with our SPANX® Low Profile Minimizer Bra, and we're sorry it didn't meet your expectations. We know that it can be tricky to find your best fit, and that's why we're here to help! While you've now returned your bra, please know that in the future you can exchange your SPANX items for a different size (see spanx.com/returns for details) or send us an email at [email protected] for support if you ever need it. We're happy to help cultivate your connection with our products, and thank you for having given us a try!

Response from SPANXMar 11, 2026

Thank you for letting us know about your return experience, and we're sorry you hadn't received your refund sooner. Per our return policy, we have to allow 5–7 business days after we receive and inspect your return at the warehouse for your refund or exchange to be processed. Further details on that return policy can be found at spanx.com/returns. ​ That being said, it does look like your refund was just issued! We hope this fully resolves your concern, and thank you for bearing with us on that wait. If you have any further questions or feedback, please feel welcome to reach out us at [email protected].

Response from SPANXMar 6, 2026

Thank you for looping us in on your refund, and we're sorry it's been taking a little longer than you'd hoped. To clarify, we generally ask to please allow 5–7 business days after we receive and inspect your return at the warehouse for your refund or exchange to be processed. ​For further insights on our return policy and timelines, please visit spanx.com/returns. Good news, it looks like your refund was issued earlier today! If you ever have concerns over not receiving a refund, you're always welcome to email us at [email protected]. We're more than happy to look into any of your returns for you!

Response from SPANXMar 2, 2026

Thank you for letting us know about your experience with your SPANX product, and we're so sorry to hear about the snags. It sounds like you may have purchased from our AirEssentials collection. With this particular collection, the luxurious spacer fabric has specific care instructions to preserve its quality and prevent snagging. We understand this isn't the experience you wanted, and we'd be more than happy to guide you to a solution for your product and feedback. Please email us at [email protected] so that we can assist further.

Response from SPANXMar 2, 2026

Thank you for sharing your experience with our website and in trying to reach our customer support team. We care about your experience, and we're sorry to hear you didn't get that return support you needed. Rest assured that your feedback has been forwarded to our team for further review. In the meantime, please feel welcome to call us at +1 888-806-7311 to loop in one of our SPANX Stylists on your return request. If you encounter any website issues in the future, we recommend emailing us at [email protected] with screenshots so that we can troubleshoot that accordingly. We hope this helps, and thank you for shopping and connecting with us here at SPANX!