SourgumReviews of sourgum.com

4.5523 reviews
Waste Management

Sourgum

About Sourgum

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.A single partner across every location ensures issues are resolved quickly andchanges are handled without operational disruption, all backed by coordinatedexecution and accountability.Order OnlineGet PricingA little more about us:Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.For more information, visit sourgum.com.

Sourgum (sourgum.com) has 523 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: sourgum.com
Website: sourgum.com
Category: Waste Management
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sourgum reviews

Showing 32 reviews with 4 stars · Clear filters

Fernando
Dec 4, 2024
They can help you anytime
They help you with no problem. I recommend it.
Response from SourgumDec 4, 2024
Thank you, Fernando! We hope to serve you again in the future.
Roland
Nov 13, 2024
They have quick turn around times and…
They have quick turn around times and customer support people that will fulfill extensions. The late fee is only $20 a day. Good experience.
Response from SourgumNov 13, 2024
Thank you for your review, Roland! It’s great to hear you had a positive experience, and we’re here whenever you need us.
Leonardo
Nov 12, 2024
The service is great and efficient but…
The service is great and efficient but the drivers are somewhat careless. One of them almost bumped against my fence but didn’t because he was stopped on time. The last dumpster was placed on my driveway without any wood underneath to protect the pavement causing damages to it by the person picking it up. Thank you for the service but drivers need to be conscious about it.
Response from SourgumNov 14, 2024
Thank you for your feedback, Leonardo! We’re glad to hear you found our service efficient. We apologize for any concerns with the recent delivery and pickup. Our drivers do their best to be cautious, especially in tight spaces. Please note that our standard procedure does not include wood placement under the dumpster. However, we always encourage customers to have protection in place if needed to prevent potential driveway marks. Thank you again for your feedback, and we appreciate the opportunity to improve our service!
Lydia
Oct 19, 2024
Reliable
Very helpful and easy to secure services
Response from SourgumOct 22, 2024
Thank you, Lydia! We're glad you found working with Sourgum easy & look forward to serving you in the future
Bob
Oct 15, 2024
All good
All around is was a great experience, my only issue was that I should have been notified of my box being overweight and told of the overage before I was billed. Seeing the charge was a surprise,other than that ,all good
Response from SourgumOct 24, 2024
Thank you for the good review and feedback, Bob! We are always striving to improve our processes and share this with the appropriate parties internally.
Malikah
Sep 6, 2024
Service was good and initial prices are…
Service was good and initial prices are reasonable. The invoices take too long to come in
Response from SourgumSep 6, 2024
Thank you for your valuable feedback, Malikah! We're pleased to hear that you found our service good and our initial prices reasonable. We appreciate your comment about the invoice timing and will work on improving this aspect of our process. We're grateful for your business and thank you for choosing Sourgum Waste!
Jonathan and A.
Sep 4, 2024
SOURGUM SERVICES
The system worked very well. We received the dumpster on time and it was removed promptly when the schedule allowed with no major issues to report of any kind at the time of thiscreview.
Response from SourgumSep 6, 2024
Thank you for your positive review! We're pleased to hear that our system worked well for you, with timely delivery and prompt removal of the dumpster as scheduled. It's great to know that your experience was smooth and issue-free. We appreciate your feedback and thank you for choosing our service!
Shaaron P.
Aug 25, 2024
Good Company, good service
Price was reasonable, representatives were professional. I wish the debris could have been picked up within the allotted 14-day window to allow for reuse of container. Instead I had to purchase a second container…my only gripe.
Response from SourgumAug 30, 2024
Thank you for your feedback, Shaaron. We're pleased to hear you found our pricing reasonable and our representatives professional. We apologize for the inconvenience with the pickup timing and appreciate your patience. Your input is valuable as we strive to improve our services.

SourgumReviews of sourgum.com

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