At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Soundproof Cow (soundproofcow.com) has 742 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Malls & Marketplaces · Pittsburgh, Pennsylvania
Excellent
Malls & Marketplaces · Milford, Pennsylvania
Excellent
Malls & Marketplaces · East Earl, Pennsylvania
Excellent
Malls & Marketplaces · Macungie, Pennsylvania
Excellent
742 approved reviews, newest moderated first
Eric M.
Extraordinary customer service by actual human beings, (not cows).
Response from Soundproof CowMay 8, 2023
Good day Eric, Thank you very much for the amazing rating and feedback, we truly appreciate that. Thank you also for being a loyal customer for the past 10 years, it is appreciated more than you will ever know! Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team :-)
Thomas M.
Great products which we have used in several applications. I received my order in just a few days which was great but it was not as easy as I expected to find product prices and place an order on your website.
Response from Soundproof CowMay 2, 2023
Good afternoon, Thomas, We appreciate the wonderful feedback on the materials and your ordering experience. Our team is always eager to learn how we can improve. Our Sales Manager, Kellen Beaver will reach out to you directly for more details. In the meantime, we will discuss this with our website developers to help improve the process as much as we can. Wishing you a wonderful rest of your day, be safe, be well. The Soundproof Cow Team
Jason
Great service- I called before ordering, they gave me excellent advice and all products arrived very fast and as expected!
Response from Soundproof CowApr 21, 2023
Good day Jason, Thank you for the awesome feedback and this amazing review. We are so happy to hear about your experience, thank you for sharing. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team
Jeff D.
The materials were great and arrived quick! Hassle free experience.
Response from Soundproof CowApr 17, 2023
Good day Jeff, Thank you so very much for the amazing feedback and rating. We are thrilled to hear about your experience, we truly appreciate you sharing. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team
Mobileman
the person I spoke to seemed annoyed at my questions and then began talking down to me in a condescending manner. I later went on line without further help and ordered the product I thing I wanted. It was $165. turned out it was unorderable in California and a nice person sent me a email and so advised me. You also promptly credited my account. None of that would have been necessary if the First Gentleman had asked me where I lived and advised me that certain products could not be sold in California
Response from Soundproof CowApr 12, 2023
Good day Val, We are very sorry to hear your interaction with us was not up to our usual standards. Your review has brought a few things to light that we need to address internally. The first being empathy and explanation. Our sales team talks to a lot of people every day, and many of the issues discussed are very similar, if not the same. Our team has seen the successes and failures for these common issues. We do our very best to give our customers the best possible solution for the best possible price. It is never our intention to make our customers feel anything except for heard and happy with their experience / the resolution (when applicable). Anything other than that is not acceptable. I do truly apologize that this is not how you left feeling after working with our company. Our management team will be reeducating our sales team on the use of empathy and explanations / education. Lastly, we have requested that our development team work on making the Prop 65 warnings for CA more prevalent on the product pages that are affected by the ban, to improve our customers online experience moving forward. Please let me know if you would like to speak with our Corporate Sales Manager or COO regarding options for you soundproofing needs. I will also be sending this email to your email on file, we look forward to talking to you. I would like to again truly apologize for your experience and hope we can work together to see if we can assist in resolving your noise issue. Thank you, wishing you a fabulous day, be safe, be well. Julie Fitchet and the Soundproof Cow Team
Dan S.
The order process was very easy and product explanation was very good.
Response from Soundproof CowMar 31, 2023
Good day Dan, Thank you very much for the amazing review and feedback, we truly appreciate it. We are thrilled to hear about your experience, thank you again for sharing! Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team
X.A.
This is an updated review: About two weeks delay before shipping, but everything arrived. I had missed the email with the shipping info at first. The self-adhesive soundproofing sheets seem solid and well-built. Pretty heavy (I got the thickest size), but the adhesive is strong and seems to hold well even when I made a small mistake and had to pull out and adjust a sheet twice. Still in the process of installing them. A bit difficult to cut and install by a single person on an already finished wall behind a wall-mounted TV (which I took off, of course) around an existing shelf and outlets, but I am making it work by cutting it into a few smaller sheets. It's just two 8x4 sheets behind the TV. They would be ideal for inside an unfinished wall, but my wall is already done, and I don't want to re-do it, nor can I cover the entire wall or room. I will be covering the rubber with some other decorative acoustic material for a finished look. So, this may be a bit atypical usage of the product.
Response from Soundproof CowMar 31, 2023
Thank you very much for the updated review Christo, we truly appreciate it and look forward to working with you again. Julie and the Soundproof Cow Team
Thomas P.
You’re damaging your business by shipping via UPS into the Seattle area. In my case I’m paying more for shipping than I’ve paid for the product, but I’ve now spent big portions of two full days to coordinate shipping to my suburban home. I’m still not certain UPS can organize themselves well enough to actually complete the delivery.
Response from Soundproof CowMar 27, 2023
Good day, Thomas, We are very sorry to hear that you are having issues with UPS. After checking tracking, it looks like your order will be delivered today, if it is not our team is more than happy to try to help resolve your delivery issue. We also understand your frustrations regarding the cost of shipping, since 2019 the price of shipping items has gone through the roof. We do our very best to try to give our customers options, that is why we added Fed Ex as a shipping option for all purchases, however, the negotiated rate that is populated is often lower with UPS due to the volume that we ship with them. We will reach out via the email on file to see if there is anything we can do on our end or through our UPS rep to help alleviate some of your frustrations. We would be more than happy to try! We are again sorry that this experience has caused you stress. The Soundproof Cow Team