SoundCloudReviews of soundcloud.com

I use SoundCloud from time to time, but the app has become less stable lately. Tracks sometimes stop playing when I switch to another app, and a few playlists refuse to load on the first try. The idea is great, but the performance feels inconsistent.

Ai, Scammers, Bots

THEY BLOCK MY ACCOUNT FROM MY LAPTOP NO REASON, JUST BAD ADMINISTRATION. AS SUCH IVE DELETED ALL MY TRACKS AND DELETED MY ACCOUNT I HAVE NO CONTRACT WITH SOUNDCLOUD AND WILL NOT USE THEM EVER AGAIN AS THERE WAS WAY OF COMUNICATING WITH THEM! THEY THINK ONLY OF THEIR OWN PROFIT! I'LL DESIGN MY OWN PLATFORM, HOST MY OWN MUSIC AND CUT OUT THE MIDDLE MEN!

Ich nutze schon seit Jahren SoundCloud und bezahle regelmäßig dafür. Was ich zu beanstanden habe, ist: Die App stürzt regelmäßig ab, die Browser-Anwendung hängt sich regelmäßig auf und man wird einfach aus der App rausgekickt. Das geht gar nicht, und das geht schon seit Jahren so. Ich wünschte, es gäbe eine bessere Alternative zu SoundCloud, weil anscheinend das Geld irgendwohin geht, aber nicht in die App-Entwicklung.

After reading so many of your experiences, I’ve decided not to invest a single penny into SoundCloud. I can fully relate to the frustration around automated, AI-driven replies instead of real human customer support. Unresponsive service, generic answers, and the lack of actual help seem to be a recurring issue. The reports of tracks being incorrectly flagged as AI-generated, monetization problems, distribution errors, and unexplained upload failures are deeply concerning. When creators can’t reach real customer service to resolve serious issues, the platform becomes unreliable. I truly appreciate everyone who took the time to share honest feedback — it helped me make an informed decision. Mark Kooijman - Deep Freak Records

I want it removed instantly..took over all my other apps

SoundCloud is a joke. Their distribution service is an absolute joke. They tried to state my art rock was copyrighted material. Which is totally untrue! And I offered to send them any information or files on how I created the art; I just simply never got a response! I was just wanting to try them out. Big mistake. I finally canceled it and released the song and artwork through TuneCore. And another thing, the so-called AI they use to promote your song. I totally believe it's also a joke. I can't find any evidence that the claimed plays are actually real. Don't waste your money!

When I first got here to Trustpilot and saw the rating I was like ok, I don't feel like just I am having a bad experience. There is no customer service, there are ads on social media advertising services that should be available but in my experience error out. I am surprised they have made it this far. I certainly would not use them for distribution now, seeing how others fared. They can't seem to communicate with their paying customers. It's too bad, I really like the idea of their website and also use Repost Exchange to enhance that experience. Without ReEx, I would not be on SoundCloud.