Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright reviews

Showing 177 reviews with 5 stars · Clear filters

Bob & K.
May 19, 2026
Good Price - Good Product
I was able to find affordable hearing aids that seem to work well! Still getting used to them and trying to remember to charge them when not wearing them.
Response from SoundbrightMay 20, 2026
Hi Bob and Karen — we know how much it means to finally find something affordable that actually works. Stick with them — the adjustment period is real but most people tell us it all comes together within a few weeks. If you ever need help along the way, we're right here. Really glad you took the chance on us. — Ricardo, Soundbright
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Richard
May 19, 2026
Sound clarity was really good,easy to…
Sound clarity was really good,easy to use for modes and volume adjustment
Response from SoundbrightMay 20, 2026
Hi Richard — clear sound and easy to adjust right from the start. Really glad it's been a smooth experience. Glad you have been enjoying them! — Ricardo, Soundbright
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David B.
May 19, 2026
When my Soundbright aids arrived I took…
When my Soundbright aids arrived I took out the aids I 'd been using about a month and put in the Soundbright minis. The difference was night and day! The background noise which had been present was GONE! My hearing returned to normal and I can hear conversations and understand what everyone is saying. I have even forgotten to take them out when preparing for bedtime.
Response from SoundbrightMay 20, 2026
Hi David— night and day from the very first wear, background noise gone, and forgetting to take them out at bedtime. That's everything right there. Really glad the Minis gave you your hearing back. — Ricardo, Soundbright
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Thomas R.
May 15, 2026
Sincere Customer Service
I have not had the need to contact Soundbright’s customer service department, but I am confident customer service is their top priority. How, you ask? With reasonable maintenance, the hearing aids work every time I put them in my ears. Product reliability is the sincerest form of customer service IMO.
Response from SoundbrightMay 18, 2026
Hi Thomas— "product reliability is the sincerest form of customer service." We may borrow that one. You nailed it. Really glad they work every single time. That's exactly what we're going for. — Ricardo, Soundbright
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Azzie H.
May 14, 2026
this is a great product.
very easy shopping very easy check out, got just what I needed eith no problems, fast shipping, I would recommend them to everyone with a hearing problem.Azzie Hall
Response from SoundbrightMay 18, 2026
Hi Azzie — easy shopping, fast shipping, and got exactly what you needed. That's the experience we work hard to deliver. Really appreciate you recommending us to others. — Ricardo, Soundbright
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Leon A.
May 11, 2026
I have been using the Soundbright…
I have been using the Soundbright Horizon Plus OTC hearing aids for about three weeks now. They are exceptional hearing aids for not being prescription. They are better than my $2,000 prescription hearing aids. I had no problems setting them up and getting used to them. I would definitely recommend these aids as well worth the money and would definitely purchase them again. I appreciate the 45 day no risk guarantee.
Response from SoundbrightMay 13, 2026
Hi Leon— outperforming $2,000 prescription hearing aids is honestly the best thing we could hear. So glad the setup was easy and that the 45-day guarantee gave you the peace of mind to try them. Thank you for trusting us. — Ricardo, Soundbright
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Gale B.
May 11, 2026
So far they are working great
So far they are working great. I just wish that with the initial purchase you would have sent the different sizes of ear inserts
Response from SoundbrightMay 13, 2026
Hi Gale — really glad they're working great so far. And that's fair feedback on the ear inserts — having the right fit from day one matters and I'll make sure the team hears this. — Ricardo, Soundbright
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Jeffrey B.
May 8, 2026
As good as prescribed hearing aids
The website was easy to use and the description of each hearing aid had great details. The product itself is as good as prescribed hearing aids. It was well worth the price. I will definitely purchase my next hearing aid from Soundbright and tell my friends and families.
Response from SoundbrightMay 11, 2026
Hi Jeffrey— as good as prescribed hearing aids and worth every penny. That's exactly what we set out to deliver. And knowing you'll be back and bringing your friends and family along — that really means a lot. Thank you. — Ricardo, Soundbright
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