SoundbrightReviews of soundbright.com

One of my hearing aids doesn't work and hasn't for several months. I've tried to reach Sound Bright but haven't heard back from them. I shouldn't have to continue to pay for half a product.

lost my charger case with one hearing aid cant find it ?? Options?? help please

I wore them today and by noon I couldn't hear anything. People were speaking to me and I could hardly hear them. I want to return them for a full refund.

They don't work. On the phone I had a consultation with an agent. He directed me how to remove the click sleeve. I couldn't do it, even though I am a Mechanical Engineer. He directed me to use scissors and tweezer to remove which I did with much difficulty. I want to sit down face-to-face with someone to show me how they can remove the click sleeve on my other hearing aid. That supposedly was going to be set up but I never got a call. I think there is a problem with how these hearing aids we're assembled.

I placed an order on February 1st. Received an order number but no shipping confirmation, after two weeks I called customer service. Answer was I don't have an order, I gave the rep the order number and after further investigation he found it and stated that the order was mis-filed. Anyway, he told me he would get the order processed and I would receive a confirmation, week later no confirmation. I placed a call and had to leave a message, no call back. Following day I placed another call and was told by the computer recording to leave my info and one of their wonderful customer service associates would get back to me... still waiting.

this is what happened to me when i ordered your hearing aids. first pair only the right ear worked. was sent a second pair the left ear worked but not the right. third pair neither one worked. this was all with in a three week well with in th 45 day that pair back been trying to get my money back for SIX MONTHS be careful! you may never see you money again.