Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright reviews

Showing 27 reviews with 4 stars · Clear filters

Rebecca H.
Jun 20, 2026
Easy to adapt to and a very comfortable…
Easy to adapt to and a very comfortable fit. I bought these for my roommate and he's happy with them. Thank goodness.
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HAROLD
May 27, 2026
I traded in a pair of Discovery Hearing…
I traded in a pair of Discovery Hearing Aids for the Horizon One Hearing Aids. It took a little longer than I liked to send mine in until I received the new ones. The wait was worth it, the new ones work so much better. I’m glad I did the trade.
Response from SoundbrightMay 27, 2026
Hi Harold — glad you stuck with it through the wait and that the Horizon One made it worth it. We hear you on the turnaround time — that's something we're working to improve. Really happy the upgrade is making a difference for you. — Ricardo, Soundbright
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Tom
Apr 9, 2026
Hearing aids worked right out of the…
Hearing aids worked right out of the box and easy to maintain. Took a little getting used to because I've never had aids before. My only complaint is customer support as I had a few questions on buds to use and nobody got back to me. That's why the 4 instead of 5. Other than that they're pretty good.
Response from SoundbrightApr 14, 2026
Thank you for the great feedback Tom! We're glad the hearing aids worked right out of the box and have been easy to maintain. We're sorry our support team didn't get back to you — that's not the experience we want for our customers. Please reach out to us directly at [email protected] and we'll make sure your questions about buds get answered right away.
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Teresa B.
Mar 28, 2026
These are the first hearing aides I…
These are the first hearing aides I have ever had and the experience has been very good. Easy to use and recharge, small and simple to operate. I love the kit of extras domes and cleaning supplies too.
Response from SoundbrightMar 31, 2026
Thank you for sharing your experience, Teresa. We're so glad your first hearing aid journey has been a great one — easy to use, easy to recharge, and everything you need right in the kit. That truly means the world to us!
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John T.
Mar 27, 2026
The Aids performed really well-- Sounds…
The Aids performed really well-- Sounds were good and I could understand folks and here the TV at a low volume--Some sounds at a large function are confusing because I hear everything at once-- but probably I need to get use to the many sounds
Response from SoundbrightMar 31, 2026
Thank you for sharing John! It's great to hear sounds are coming through clearly and you can follow conversations and the TV. Large, noisy environments can feel overwhelming at first, but that's completely normal — it just takes some time to adjust. You're on the right track!
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Donald R.
Mar 11, 2026
First week experience pretty.goodId
Need to better Operate between programs. Sound quality pretty good. Probably better with feature manipulation. Problem: seems not to hear phone calls or respond to callers. Is there an.app?
Response from SoundbrightMar 12, 2026
Donald, thank you for the honest review — we truly appreciate it. We're going to reach out to you directly today to see how we can help. Talk soon. — The Soundbright Team
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Vern O.
Mar 5, 2026
I still get a little sound like being…
I still get a little sound like being in a can. Echo.
Response from SoundbrightMar 5, 2026
Hi Vern — sorry you're getting that echo sound. That's not something you should be hearing. Email me at [email protected] and we can troubleshoot it together or get you a replacement if we need to. — Ricardo, Soundbright
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Jerry H.
Mar 5, 2026
6 levels w/beeps is very helpful
6 levels w/beeps is very helpful. Convenience and compact design is excellent. Hearing improvement is a little early yet.
Response from SoundbrightMar 24, 2026
Thanks, Jerry! The volume levels are a favorite feature. Give it a little more time and we think you'll love the results.
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