David A.
Explaining the policy and answer…
Explaining the policy and answer questions

At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service.Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs.With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered.Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage.Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free.If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road
SOS Auto Protect (sosautoprotect.com) has 292 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cars & Trucks · Lakewood Ranch, Florida
Excellent
Cars & Trucks · Miami Lakes, Florida
Excellent
Cars & Trucks · Coral Springs, Florida
Excellent
Cars & Trucks · Davie, Florida
Excellent
292 approved reviews, newest moderated first
David A.
Explaining the policy and answer questions
Sheila S.
Adam was excellent. He provided me with everything I needed
AP
Detailed in what I was getting, quick with making the deal complete sent over the emails in a timely manor and got my policy completed within 30min
Tim
The representative was very knowledgeable and understanding of our concerns. Very well done. I picked him over two other people.
Gregory L.
The customer service/rep was excellent but I due think you could offer A/C and high tech options on higher mileage vehicles and actually offering the seals and gaskets as an option would be nice.
customer
Never answer emails or phone calls. Reporting SOS Auto Protect as fraud to Visa for not refunding my $2000 premium for the warranty policy I cancelled within 2 days of purchase.
Response from SOS Auto ProtectMay 21, 2026
We are unable to locate your information in our system, and several details in this review appear inaccurate. SOS Auto Protect does not currently have a singular policy sold in the exact price range referenced, which makes it difficult for us to verify the legitimacy of this claim. Additionally, cancellations and refunds are typically processed within 3–5 business days depending on the customer’s financial institution and processing times on the bank’s end. We take customer concerns seriously and would like the opportunity to look into this further. If you believe this review was posted in error or pertains to an actual policy, please contact us directly at 833-571-0253 or email [email protected] so we can properly review and assist. SOS Auto Protect
Debbie
I would leave them 0 stars if that were possible. Please, do yourself a favor and avoid this company and the headaches that come with it. I signed up with them thinking they had great reviews. I was so wrong. They are high pressure sales. I cancelled my policy the very next day. They have a 30 day cancellation policy offering a full refund within that time. It's now day 33 and I have yet to receive my $5600. I have called repeatedly only to be told they are issuing a follow up on my account. That's not good enough. I wanted the refund before I needed to make the credit card payment. Well, that ship sailed. Their contract states refunds will be issued within 10-15 days. Liars! Then when I followed up I was told 1 - 3 days. Liars! I will be reporting them to the BBB as well and leaving negative reviews everywhere I possibly can. I left a google review the second day and the sales dude actually called me up and asked me to take down my review. HA! Why wouldn't I want to warn others about this shady company and keep them from going through the same crap I've been dealing with.
Response from SOS Auto ProtectMay 21, 2026
We believe this review is extremely inaccurate and leaves out significant context regarding the timeline and communication on the account. Our records show that on April 14th at 4:18 PM EST, the customer initially contacted us regarding cancellation concerns because her husband wanted additional coverage. In response, we went ahead and approved expanded coverage at no additional cost, after which the customer decided to keep both policies active. The next time we received a cancellation request was on May 12th, at which point both policies were promptly cancelled and full refunds were issued accordingly. We were also able to have the refunds processed within approximately 3–5 business days from the May 12th cancellation request. At no point was a refund denied. Refund processing times can vary depending on the financial institution and payment processor involved, but we did proceed with cancelling and refunding the policies once the final cancellation request was made. We always encourage customers to contact us directly so concerns can be properly addressed, and we believe this review unfortunately omits several important details surrounding the account history and resolution. SOS Auto Protect
Joseph L.
Sales person was very professional and direct.
Response from SOS Auto ProtectMay 21, 2026
Thank you for the kind words and for choosing SOS Auto Protect. We’re happy to hear that your experience was smooth and that our representative was able to clearly explain the coverage options and help you find a plan that fit your vehicle and budget. We truly appreciate your support and look forward to being there for you whenever you need us. SOS Auto Protect