Erin N.
Joyce was helpful and knowledgeable
Joyce was helpful and knowledgeable. I am hopeful that this customer service will continue.

At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service.Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs.With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered.Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage.Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free.If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road
SOS Auto Protect (sosautoprotect.com) has 292 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 14 reviews with 4 stars · Clear filters
Erin N.
Joyce was helpful and knowledgeable. I am hopeful that this customer service will continue.
Helen
My experience with SOS was very good. The representative I spoke to his name was Kevin was amazing. He was very thorough. Very patient. Explain everything. Very glad I will be doing business with them. Thank you, Kevin.
WMM
I signed up for the coverage and paid half of the premium but then determined that my EV was not going to be adequately covered so I cancelled. Refund was made in 48 hours. Very pleased with customer service on refund. I probably should have asked a few more questions before binding coverage.
Response from SOS Auto ProtectJul 17, 2026
Thank you for taking the time to share your experience. While we are sorry that our coverage ultimately was not the right fit for your vehicle, we appreciate the opportunity to have assisted you. We understand that electric vehicles can raise unique questions regarding coverage, and we always encourage customers to carefully review their options and ask as many questions as needed before making a decision. We are pleased to hear that your cancellation and refund were handled promptly and that you were satisfied with the customer service you received. At SOS Auto Protect, we strive to make the enrollment and cancellation processes as straightforward and transparent as possible. We appreciate your feedback and wish you all the best with your vehicle moving forward. SOS Auto Protect
Gregory L.
The customer service/rep was excellent but I due think you could offer A/C and high tech options on higher mileage vehicles and actually offering the seals and gaskets as an option would be nice.
FRANK
Joyce was friendly and helpful. Her supervisor was pushy and a little rude.
Response from SOS Auto ProtectMay 21, 2026
Thank you for your honest feedback. We’re happy to hear Joyce was friendly and helpful throughout your experience. We also appreciate you bringing your concerns regarding the supervisor interaction to our attention, as that is certainly not the impression we aim to leave with our customers. Your feedback is valuable and will be reviewed internally so we can continue improving the customer experience. SOS Auto Protect
Mark T.
Agent was patient while I worked out some payment issues with my credit card and overall was very professional. Only issue was agent did not disclose that the 30 day waiting period also has a 1000 mile requirement.
Mia
I haven't used the coverage yet, but seems to be competitive in pricing. Didn't like the pressure to buy immediately without shopping around. Was offered great price but had to decide right then, best to do your research first and call when you're ready to buy.
Gregory
The person on the line gave me clear options.