Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Cyndi L. L.
Tried the $7deal meal why ask to customize when they dont both burgershad cheese and wanted on only one No pickles on both and had pickles on both tots were extremely salty and everything was cold..also even mixed up on the drinks!° what a horrible experience..left us both still hungry
Andrea J.
I came in the Drive-In at 4:50 pm waited in line till 5:09 mic not working asked if it was working associate was rude yes what do what? Do yall do happy hour I was told no not between 2-4 got my two drinks and 2 sides left at 5:25 I have never waited this long for sonic at other locations.
Cameron T.
THEY PUT CHEASE ON MY HAMBURGER WHENVI SAID NO CHEASE
Bruce E.
Put trash cans back in the exits or start picking up my trash in your parking lot. I will no longer haul your trash away in my car for you.
Thomas B.
What hasn’t gone wrong? From putting a cold slice of cheese on a piece of meat that’s been sitting for who knows how long to ordering a float that’s taken up to 12 minutes to receive, only after setting inside a hot kitchen to let melt down to nothing more than sludge. It ceases to be apparent when the evidence is way more than clear that there is a serious lack in management at Sonic. Your people can ONLY be as good as the management. Since when did companies trust running their business by kids that can’t even wipe their noses? IF that isn’t the case then your management needs a refresher course in how to successfully run a profitable business. It doesn’t matter which Sonic I patronize, it’s ALWAYS something. I’m done with Sonic!
Dena N.
Ordered 1 unsweetened tea on app at Lake St Louis, MO location. Lady brought me a sweet. I called in fir exchange. Brought me tea #2... also sweet. Called again & said, "maybe your teasing are mixed up". "Nope teas are fine, do you want more sweetner?" No, I want an unsweet tea". Brought me ice #3. I asked it she'd wait a minute, to make sure it's right. She said, " I don't have time for this" & tossed my other one in the bushes in front of me. Dude! I looked at my receipt, this isn't a me problem. Same person every time. Guessing she was alone? But I've done customer service & this was horrible customer service.
Monica
Long wait ( understaffed), missing items and i live in a different zip code ; so there was no way i was driving all the way back to rectify the problem. Filed a complaint with customer service ( as advised by the locations manager) , was told they would make it up to me with 2 $5 gift cards added to my app account and have yet to see it. This is after spending over $30 plus a tip ( a tip, for missing sides, what a joke)... Guess i wont be stopping there again when I'm passing thru their location... Was my first time ever at a Sonic ( East Maple, Canton Ohio) and i guess i should have just drove on by based in this experience. Never again .
DONNA G.
I got to Sonic at least twice a week and order the same thing every time. I go today at 11:27 ordered the 4 pcs mozzarella cheese sticks . A pretzel and a lg Dr Pepper. Check Number 52980 it was a Mobil order. I left got half way to my appointment and reached in the bag and pulled out a corn dog 🫤 no mozzarella cheese sticks . Everything else was correct. Very first time this has happened. This was at 4332 Montgomery Hwy Dothan , Al. Instead of going back I just ate the corn dog. It was good my sister and I got a laugh out of it. Not upset things happen Donna Goodwin
