Sonic Drive-InReviews of sonicdrivein.com

I love the concept of Sonic and their drinks menu is unmatched, but the actual execution at my local branch has gone completely downhill. It’s supposed to be fast food, but I routinely end up waiting 15 to 20 minutes in the stall just for a couple of drinks and a side of tots. To make matters worse, the order accuracy is incredibly hit-or-miss. More than half the time, if I ask for no tomatoes or request a specific sauce, it gets ignored. Last week, I ordered a route 44 cherry limeade and got a plain diet cola instead.

I’ve been eating Sonic for nearly 2 decades & it’s really gone downhill. Employees lack professionalism or getting orders correct. Today, I asked to try the tropical heat burger with a regular patty or get a sonic burger with the pineapple sauce on it & was told I couldn’t do either. Pretty absurd I have to take the new smash patties if I don’t like them. Something I love about Sonic is the seasonal stuff. Any other restaurant manager would make a sub happen for a customer. This was at the Wadsworth location in Westminster CO — I’ve had lots of issues with this location over the last 2 years causing me to come less & less

We waited over an hour. After 40 mins I pressed the button again, they said they gave our food to someone else and it would be another 15 mins. Waited 20, and didnt even get all of our food and some of the items were wrong. Somerset Ky Sonic has gone major downhill.

Employees seems there dont belong in working in Sonic. Seems the employee start taking the order she was really rude. She needs more customers service training. If she's not happy on working here she should look for another job.

sonic app was offering a bonus points of 300 every tiesday in May with ANY order... last week i had went 3 timea for a total of 900 bonus reward points.. had almost 2000 points.... mind you im at sonic at least 2 times EVERYSONGLE DAY... i drink alot lol... my kids and husband eat there at least 3 times per week and are a loyal drink customer as well... how ironic the app suppoaivly updated last wedneaday and crashed... had to reaet my entire app acct and they wouldnt give back tje points... THEN today tues 5/26 i have been there 2 times today and guess what .... NO BONUS POINTS TODAY ... they claim the app is bot working correctly and they cant add the bonus 600 points... hhhhmmmm 2 weeks in a row ... PLEAAAASSEEE sonic is a freaking joke and as a loyal customer and have been for past 2 yeaes.... inspwnd ALOT of monwy there and so does my family... we wont be going back.... they scam you on tje app to get you to come in and dont honor thwor promotions... sone with it

Picked up order at Sonic in Magnolia Texas. Couldn’t eat it had short grey hair in chili tots.

Absolutely the worst I have ever had that sure wasn't beef I was eating it had an awful smell and never again I will never again stop at any one of them TEIRABLE!!!

We ordered a blast from Stone’s Corner Sonic that was not delivered. Called the manager and was told to come in any time to get it. We showed up and no one there knew anything about it. We were then told their machine was down but they would give us a $2 coupon. The blast costs $5.59. I called the store 30 minutes later and their machine was fine.