Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Joyce W.
The food was terrible …got suppose to be crispy chicken sandwich… looked like had been cooked the week before… not crispy dark brown in color …tough . The sprite tasted like seltzer water. Have no intentions of ever going back to the Morehead, Kentucky Sonic. I actually was afraid to eat our food.
Laura O.
1st The Onion Rings was a big hard black bunch. Burnt! 2nd the chicken wrap- lettuce was soggy, chicken was hard. overall cold. 3rd the sprite was like water with bubbles. 4th I've waited 50 minutes at a pickup stall after mobile ordering from the app. This is absolutely insane. You have another customer walk up and order and have his food and left before I've even got mine. This is the worse service I have ever experienced.
Eida S.
My daughter's food had hair in it and my son's food had too much mayonnaise.
Perla R.
I ordered 2 medium turtle blast shakes. My order was taken at 9:46 P.M. and I didn't receive my shakes until 10:07 all while everyone was in there standing around, laughing, taking their sweet time. I would understand if it's busy, but I was literally the only person in the drive thru and drive in! This was at the Coweta Oklahoma location.
Norma R.
1. Two other orders were brought out before ours. Server had to be reminded about our order (I understand it was not her fault? It took under 15 minutes to bring our order 2. We placed our order at 3:28 on Aug 18 We placed our order for two pretzels & 2 mozzarella sticks we were charged full price for sticks. Per advertisement we should have been charged $1. Not full price!!! Since we were in a hurry, I was not able to dispute. Extremely disappointed with service
Pam C.
Placed order on sonic app on July 1, currently it is Aug 14, and still no call back from corporate. I have called 6 times. My order has 3 items incorrectly made. And my tea was supposed to be sweet but got unsweetened. I called store 15 minutes after we picked up. Manager told me they would refund my order. Waited 2 weeks, called back talked to another mgr, told me forest manager lied to me, can’t refund when ordered through app, it’s a 3rd party. Was rude, refused to give me her name and hung up on me. Keep calling customer service number and keep getting told a supervisor will call me back. This is absolutely ridiculous, customer service is horrible!!! I was told by truck stop where this is located that it is a continuous problem with sonic and nothing is usually done about issues.
Glen Lilly B.
Worse than Terrible! Used the SONIC APP for the first time and ate this restaurant for the first time. DO NOT GIVE THIS APP YOUR CREDIT CARD INFORMATION. Sonic Incident #250807000444 Coupon did not work, did not get the 1/2 price slushy, did not get credited for 2 $10 e-gift cards. Lunch for 2 adults and one 5-year-old was $30.32. Order# 1000302002615, check #53388 Restaurant #5065. Talked with General Manager and she was very nice but could not fix the credit card dispute since it was on the app. corporate customer service has not gotten back to me about this issue yet.
Malachi O.
Natalie did a perfect job im greatful was so nice and friendly we got our order out just in time didn't have to wait at all ya need to promote that young lady 💯😎👍best service ive had scenes being back at soinc im very greatful thank you so much 💯💯💯👍👍👍👍😎😎😎😎😎💯💯💯💯💯💯💯💯
