Sonic Drive-InReviews of sonicdrivein.com

Service with a smile , personality plus and the employees name is Austin who really deserves a raise in pay! My experience was memorable and I will go back and send all my friends and family !! Not sure on date!!

Adriana has great customer service. Service with a smile. She took my order quickly presented my order quickly. Food was great, I had a breakfast toaster with sausage and she offered a pretzel which was also good. And informed about the pretzel special for the rest of the year. Awesome!!!!

The app is horrible. I complete my order which is very time consuming. For it to only show an error. I always have to put the information in 2 or 3 times. It is not worth the time I waste to order in the app. It takes a long time to get the order even when I am the only car at the store.

The store on Wales Ave in Jackson Ohio has the slowest most entitled rudest employees of anywhere in the area. I’m sure it’s because they are all typical Jackson Snobs Children, so if you are expecting to be treated fairly and have food that is correct and warm and served in even a decent amount of time stay as far away from this place as possible

This is the worst leadership and customer service team in America. I thought KFC was bad, I was wrong. SONIC is the worst along with INSPIRE BRANDS which own sonic. I have been waiting for a call from their local manager for 28 days. INSPIRE BRANDS do not return your calls. The customer support team read scripts and can't deviate from those scripts. They do not have supervisors it appears. Worst. Don't eat at SONIC OR ANYTHING OWNED BY INSPIRE BRANDS. Find a another place.

I've been eating at sonic for almost 40 years. This sonic in Indiana Indianapolis was the worst ever. Cold food almost no chili or cheese on the foot long coney. Absolutely no cheese on the chili cheese fries. No utensils and didn't give me the condiments I asked for. You should fire that incompetent manager.

Runny shake and bad service. Not worth your time or money. Sonic is definitely going down hill. It’s In&Out from now on.

Sonic is advertising a seven-item $1.99 per item value menu which is also listed on their website. But when I went to the Sonic at 900 W Sheridan, Oklahoma City to order several of these items, the person who was taking orders at the drive through informed me that three of the seven had been “discontinued.” After several very curt responses from this woman, I gave up and drove away. I went to a different Sonic (3342 NW 23rd, OKC) and they had no problem serving any or all of these same seven items. The person or persons working at the Sheridan store are either too lazy or too disinterested to know how to sell menu items being heavily promoted by the Sonic corporation. I will not be back.