Sonic DentalReviews of sonicdental.co

Wow! I love it! It's perfect.

Never Deliered The package was shipped with UPS, who are impossible to contact. The package was delivered to someone I don't know in another city according to the UPS website. I contacted both UPS and Sonic Dental and they told me to contact the other company. I'm having to dispute the charge on my credit card because it's just AI and no person is actually available to help. DO NOT ORDER FROM THEM.

Grace was super helpful and kind when assisting me with my order and went above and beyond in her customer service to make sure everything in my order was satisfactory!

My new Sonic dental appliance cleaner made my year old Visiliners sparkling clean ! They now look like new. Using a sonic cleaner was recommended by my Orthodontist and it is worth its cost. No more brushing or scrubbing. No more worry about remaining germs. The unit arrived quickly and is easy and fast to use. I am now assured of the cleanliness of my Visiliners :)

This looks like a great product but they just can’t run their business and get products delivered. After 4+ weeks of waiting and no confirmed date, I have given up and gone with a competitor product. A shame, and customer service were very polite and responsive, but they are clearly struggling to manage stock and fulfilment, and really shouldn’t be accepting orders that they can’t fulfil. I placed my order on 24 March. Having heard nothing, I asked for any update on 1 April and was told “due to a recent audit in our warehouse, we unfortunately experience unexpected delays” but should be within a week. Having chased again, on 10 April I was told “would be in our UK warehouse anytime soon, but no exact date yet”. On 17 April I- “should be ready by early next week at the latest”. On 24 April - “the supposed expected arrival of the new inventory in our UK warehouse got delayed because of the recent holidays. So sad to say this but it may take another week of wait” at which point I gave up, cancelled me order and gave ordered from Zima Dental instead. To add, subsequent to the original review above I received a further email apologising for the inconvenience again, and asking me if I would remove this review in exchange for “a complimentary box of our cleaning tablets”.

The unit shipped quickly and was at my house just days later. It is a perfect size for my night guard which I bought it for. 3 minutes every day has been keeping it clean and fresh. Would recommend.

Excellent customer service and care, Quality product.

I use my Sonic Go *every* morning - because it works! It feels like a gift to my mouth to eliminate the bacteria that would be normally encasing my teeth for eight hours every night. (Don't believe that it works? Wait 'til you see the grody water after you've tried it!) Even my 17-year-old son (who is not normally too interested in hygiene - ahem) says he can really tell the difference on his retainers. I truly believe every person with a dental appliance should have one of these. Highly recommend!