Norbert
SCAM, being with them since 2018 -1 0 000 000 plays worldwide on my songs
After 4 years, I did not get any money from them, despite the fact that they entered my shares in my pro organization, which sends me half of what is due to me. KEEP AWAY FROM THIS, AVERAGE WAITING TIME FOR AN EMAIL ANSWER IS 3 MONTHS, NO CONTACT PHONE, EVEN YOU CAN'T WRITE TO NORMAL PERSON IN THEIR CHAT. I have songs that have generated over 10,000,000 views on streaming services, other artists on them receive their royalties normally from their publishers and pro organization, I am being robbed by a songtrust that stops me from receiving my money. I've been giving you chances too long, that's it Don't join them, I made this mistake because I was just starting in this music industry thing in 2018, everything looks colorful and candy, but in fact they can't even register tracks in organizations where a given track collects the most plays, so what must be happening in all of others PRO they advertise will track your performance.
Response from SongtrustFeb 15, 2023
Hi Norbert, thank you for taking the time to write this review. According to our Client Services Team, as was communicated to you, our copyright team found that you had a territory exclusion of Poland with BMI and that was the the main issue behind your royalties not being directed to Songtrust. Unfortunately, without notice of prior agreements such as territory exclusions, our team does not have knowledge to register client works accordingly. Once notified, our team was able to manually fix the registration issues and royalties should have begun to flow through Songtrust. While you have since cancelled, please know that you can always reactivate your account with us down the road so we can collect those royalties on your behalf.