Philip
Many good reviews for this company and…
** Update to my review and Danny has fixed everything for me as expected. I have changed my rating to five star. This company has proved to be as great as I always thought. Bad timing with the Christmas holidays and me getting locked out… Danny fixed everything! *** Many good reviews for this company and to be honest that would've been me one month ago as well. I'm not sure if anyone else has experienced technical difficulties with them, but sadly this company and the customer service has been overtaken by AI although the AI component they use is very accurate and realistic with the responses sounding so much like a real person… the reality is, they don't have answers to all the questions and to speak to a human that can actually help you is next to impossible. I have dealt with Danny in the past. I have been using them for years for my daughter. I like the company, I've even had a campaign running while we've taken some time off… and now that we are picking it up again, I cannot log into the desktop version of this website. Nor can I renew and reset my password it's just not sending me anything and the mobile version is full of glitches I cannot launch a new campaign, I can't manage the existing campaigns… I contact the support and all I get is AI cookie cutter repeated responses telling me to contact the support it's actually ridiculous. I'm about to block them on my visa and just stop using them altogether. This service is great until you encounter a problem and you get stuck in a world of AI. It's a nightmare.


