SonderMindReviews of sondermind.com

Ease is scheduling appointments.

My provider is a great psychiatrist. Understanding, knowledgeable, and genuinely helpful. She can sometimes talk more than she listens, but it always comes from a place of wanting to help. My main issue has been communication. I never received PA approval for my medication, despite the front desk repeatedly saying they would follow up (twice). This pointed to a pattern of poor communication. The most concerning experience was when I showed up for an important session to discuss discontinuing my prescription, only to be stood up. The appointment had been scheduled a month in advance, and there was no prior notice. I waited the full 30 minutes, hoping she would arrive. Only after the session ended did the front desk call to inform me she was on holiday and offer a new appointment two weeks later. This was very disappointing, especially because I value her as a provider. However, the ongoing communication issues and difficulty reaching her or her team have made it really difficult and disappointing. The team blames the SonderMind interface and how it makes communication harder. I want to be understanding towards them but if they know it is a problem, they should be working to make it better not just taking a loss.

I find Tony to be compassionate and very helpful.

Each session keeps getting better and more on point

He actually listens and talks to you like you are a real person. Plus he has real world experience in addition to his education.

She is very helpful and up lifting. She has given me several paths to follow that are working

Alexah is patient, nonjudgmental, and understands my needs and comfort level. She is helping me work through trauma and provides me with the tools to do so. I trust her completely

It was a good session. Gave me somethings to think about as I move forward.