Solutions Pest & LawnReviews of solutionsstores.com

Delivered fast. Hopefully the product works on my torpedo grass

Avoid at all costs

Ordered a Weed and Grass killer last week, the product was completely smashed and leaked through the entire box they put it in. I emailed them to ask about a replacement or issue a refund to see an option. They declined and said you should order shipping insurance. Could someone please explain to me who orders insurance for a gallon of weed killer to be shipped to them? This company is a perfect example of Shit Customer Service. DO NOT order anything from them because you cannot trust to receive it. I also was victim of "we do not have the other product you ordered" non-sense, why don't you update your website to say not in stock then. Please stay away from this company.

I ordered four bags of Heritage G fungicide granules these bags come from the manufacturer vacuum packed. I received four bags two bags per box delivered via FedEx. I opened each box and all four bags had a puncture mark in the bottom with a ballpoint pen. Needless to say the bags were no longer vacuum packed. I contact the company and they said they do this with all the bags where they will fit in the box. I am sure the manufacturer of Heritage G does not know about their practices because when air hits this product it will get hard as a Brick in a very short time.

My package got delivered to the wrong address. I add on shipping insurance just in case my package got lost or damaged. They told me that there nothing they can do about once it got delivered. Buy at your own risk. I rather pay a couple bucks more on Amazon. If something happens to my package, they will credit me right away.

Solutions is a fraud. The company tells you FedEx is the reason your products didn't get delivered, but the company never calls FedEx to get the packages. Solutions creates a label, then keep the packages. You are paying for merchandise they never are held accountable the federal government needs to close this company.

BEWARE! VERY SHADY business practices. Once a “Family Owned” company, has been sold to a very different type of owner/operator. The new owners have contrived a scheme for baiting sales. Item costs are the cheapest, under other online competitors and “standard” shipping costs appear to be free until a “shipping cost” for each individual item is added to the cost of each item (even with multiples of 40-60pc.) at the last of the 4 stages of check out. The ridiculous “shipping costs” added to each item does not show as a shipping cost but the total cost is magically adjusted as you process the purchase. Then they added +\- $25 for “Shipping Insurance” which is chosen by default but can be removed. My order went from $780.00 to $1030.00 at the 4th stage of check out (after they had my credit card information) I have NEVER seen an online business operate with such contempt for customers. P.S. It is also very difficult to locate a platform to log a negative review (I’m guessing that they purchased anonymity on Google) THANK YOU TRUST PILOT!

Have ordered from them in the past. No issues. This past order is a complete reversal. Since they reorganized their website in 2024/25 this company sucks. Ordered 4oz acelepryn. What I got was a half used bottle without an application label and a crusty leaky top. There's no sign of leakage in the padded shipping envelope, and when I called them to discuss, they blamed me for not buying shipping insurance. They said this couldn't have happened as they only ship new materials... and yet, I have what I have and was blamed for not playing their upcharge game. I got a half empty bottle that when new would have the full label booklet attached to the lid. I didnt receive a new bottle.